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Premium Supervisor - Nashville, TN

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Professional development opportunities
Retirement Plan

Job Description

Legends Global is a distinguished holistic agency specializing in creating and delivering innovative solutions for legendary brands across various professional sectors. The organization operates with a comprehensive 360-degree service model integrating Global Planning, Global Sales, and Hospitality service solutions. Legends Global collaborates extensively across six primary verticals, including professional sports, collegiate events, attractions, entertainment, international outreach, and conventions. This wide-ranging expertise enables the company to provide unparalleled services that drive success and growth for its partners. With a leadership team boasting over 300 years of combined experience in sales and sponsorship, analytics and valuation, hospitality, and operations, Legends Global's strength... Show More

Job Requirements

  • Must have two to four years working in a fast-paced, high-end club, restaurant, or catering location
  • Must have a high school diploma, some college preferred
  • Must be proactive, self-motivated, and organized
  • Must have strong attention to detail
  • Ability to work under pressure and adapt to change quickly
  • Must be punctual and dependable
  • Must be able to read and maintain information
  • Must be able to perform simple mathematical calculations
  • Must be able to speak, read, write, and understand English
  • Ability to move quickly and act within production and service time frames
  • Must maintain personal hygiene and a well-groomed appearance
  • Ability to walk long distances and stand for extended periods
  • Must be able to stand, kneel, lift up to 30 pounds, carry items, push carts, walk at a fast pace, and bend down
  • Must meet state and local health requirements for food handlers and alcohol service

Job Qualifications

  • Two to four years working in a fast-paced, high-end club, restaurant, or catering location
  • High school diploma, some college preferred
  • Proactive, self-motivated, organized with ability to prioritize
  • Detail oriented
  • Ability to work under pressure and adapt to change quickly
  • Punctual and dependable
  • Able to read and maintain information
  • Able to perform simple mathematical calculations
  • Ability to speak, read, write, and understand English
  • Ability to move quickly and act within production and service time frames
  • Maintains personal hygiene and well-groomed appearance
  • Ability to walk long distances and stand for extended periods
  • Capable of standing, kneeling, lifting up to 30 pounds, carrying items, pushing carts, walking at a fast pace, and bending down

Job Duties

  • Supervises and coordinates activities of stand workers in the VIP area
  • Oversees and participates in stand set-up and closing procedures including counting inventory, preparation, and cleaning
  • Ensures all work stations remain clean and sufficiently stocked
  • Orders replacement stock from runners as necessary
  • Efficiently and accurately completes required paperwork
  • Ensures all employees adhere to alcohol policies
  • Manages staff to ensure food preparation meets guidelines set by Legends and the board of health
  • Fills any position in the location if needed
  • Works with stand personnel to count ending inventory, clean equipment, and organize stock for the next event
  • Utilizes POS system including voids, credit card issues, and closing procedures
  • Inputs daily event sheets and reports
  • Coordinates with customer service to improve service in assigned areas
  • Conducts inventory at assigned locations
  • Handles schedules, makes changes, and posts them
  • Maintains a friendly, positive, and professional attitude
  • Interacts with guests and staff to ensure guest satisfaction
  • Demonstrates extensive knowledge of the food and beverage menu, specials, and services
  • Understands the venue layout and assigned work areas
  • Provides personalized guest service exceeding expectations
  • Maintains a clean, neat, and safe work area
  • Assures compliance with company service standards, inventory, and cash control procedures
  • Works as a team with other service departments within the venue
  • Works a flexible schedule including days, nights, weekends, and holidays
  • Complies with state and local health requirements for food handlers and alcoholic beverage services
  • Follows and encourages safety policies and procedures
  • Reports all safety incidents into the company’s risk management system same day as incident

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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