Premium Supervisor, Great American Ball Park

Delaware North Sportservice is a renowned leader in the hospitality and food service industry, dedicated to delivering exceptional guest experiences across a variety of venues. As a part of Delaware North, the Sportservice division operates the concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park. With a history dating back to 1936, Delaware North has been a trusted partner of the Cincinnati Reds for nearly a century, consistently raising the bar in the sports and entertainment food service sector. The company's commitment to quality, innovation, and guest satisfaction has made it a top employer and industry leader. Delaware North is a family-owned business with a global presence, offering employees numerous opportunities for professional growth and development in diverse hospitality settings including sports arenas, national parks, casinos, hotels, and restaurants.

The Premium Supervisor role at Great American Ball Park in Cincinnati, Ohio, is a crucial leadership position responsible for overseeing all aspects of food service and hospitality operations within the premium suites. This seasonal position offers an hourly wage of $16.00 and is ideal for individuals who thrive in dynamic, fast-paced environments and enjoy being part of exciting game day activities. As a Premium Supervisor, you will manage inventory, coordinate scheduling, and monitor financial performance to ensure smooth and efficient operations. Your responsibilities will include helping with the hiring, training, and development of the front-of-house suite staff, maintaining a high standard of health and safety compliance, and delivering an exemplary guest experience that goes beyond expectations. The role requires strong knowledge of food and wine, basic cost control skills, and the ability to problem-solve effectively during busy events.

This position offers flexible work schedules, including days, evenings, weekends, holidays, and on-call shifts, providing a dynamic and engaging work environment. Delaware North values its team members and provides comprehensive benefits designed to support both personal and professional well-being. Benefits include weekly pay, training and development opportunities, employee discounts, health, dental, and vision insurance for eligible employees, 401(k) with company match, paid vacation and holidays, paid parental bonding leave, and tuition or professional certification reimbursement. Joining Delaware North means becoming part of a dedicated team that is passionate about hospitality and committed to creating memorable experiences for guests. Whether you are an experienced hospitality professional or looking to grow your career in this industry, the Premium Supervisor role at Delaware North Sportservice offers a rewarding opportunity to contribute to a respected company with a rich legacy and promising future.