Premium Service Account Executive

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k)

Employee Discounts

Professional development opportunities

team events

Job Description

The FORMULA 1 HEINEKEN LAS VEGAS GRAND PRIX has quickly established itself as a premier global sporting event within just its first two years. Set against the vibrant backdrop of the iconic Las Vegas Strip, this three-day spectacle captivates a worldwide audience, showcasing the unmatched skill of the world's top drivers as they navigate the high-speed circuit at velocity levels approaching 200 mph. This event transcends traditional motor racing, blending thrilling competition with entertainment, luxury experiences, and a unique atmosphere that embodies the spirit and glamour of Las Vegas.

Organized by Las Vegas Grand Prix, Inc., the event has r... Show More

Job Requirements

Bachelor's degree preferred
1-2 years of premium sales or service experience preferred
Strong organizational and multitasking skills
Ability to adapt to fast-paced work environment
Maintain confidentiality
Professional interaction with multiple levels within and outside organization
Effective communication skills
Proficiency in Microsoft Office
Archtics and CRM proficiency preferred
Available to work nights, weekends, holidays
Eligible to work in the United States
In-person work in Las Vegas office required

Job Qualifications

Bachelor's degree from an accredited college or university preferred
Minimum of 1-2 years of related premium sales or service experience preferred
Exceptional organizational and time management skills
Ability to multitask and execute tasks efficiently
Flexibility and adaptability in a fast-paced environment
Ability to maintain confidentiality
Professional demeanor with strong interpersonal skills
Effective verbal and written communication skills
Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook
Familiarity with Archtics and CRM software preferred
Ability to work nights, weekends, and holidays as required
Eligible to work in the United States
Willingness to work in-person at Las Vegas office

Job Duties

Work diligently to ensure a smooth account transition by collaborating with the Premium Sales Team
Manage and maintain relationships of general and grandstand accounts from purchase through race weekend and renewal
Work directly with service providers to maintain superior service levels to premium clients
Create and execute moments that exceed typical service standards using personalized client information in CRM
Execute key touchpoints and communication campaigns to inform guests of crucial race weekend information
Positively impact ticket holder experience by demonstrating responsiveness, attention to detail, multitasking, and meeting deadlines
Assist with account management and ticket distribution via Ticketmaster’s Account Manager platform
Troubleshoot and resolve issues as they arise
Manage and execute renewal campaigns as directed
Maintain accurate prospect and customer information in CRM
Entertain and nurture client relationships through events, meetings, and one-on-one engagements
Act as VIP concierge during race weekend
Assist in event day activities including client communication, wayfinding, operational support, and hosting
Support Ticket Sales and Service department as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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