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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
life insurance/AD&D
Disability insurance
Retirement Plan
Flexible Time Off
Paid parental leave
holiday time off
Personal Leave
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Levy is a pioneering company in the field of sports and entertainment hospitality, known for its innovative approaches and exceptional service standards. Recognized as the market leader in hospitality, Levy operates a diverse portfolio that spans award-winning restaurants, iconic sports and entertainment venues, zoos, cultural institutions, theaters, and convention centers. The company's reputation extends to major national events including the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and various NHL, MLB, NBA, NFL, and MLS All-Star Games. Levy's dedication to diversity and inclusion sets it apart, earning accolades such as one of the top three Best Employers... Show More
Job Requirements
- 2+ years of experience in a food and beverage operational position
- Bachelor’s degree in hospitality management is preferred
- High level of computer literacy
- Passion for hospitality, food, and retail
- Excellent interpersonal and stakeholder management skills
Job Qualifications
- Experience in food and beverage operational roles
- Strong leadership and team management abilities
- Excellent communication skills both verbal and written
- Ability to develop food and wine knowledge specific to venue
- Skills in client relations and customer service
- Proven ability to manage budgets and achieve sales goals
- Knowledge of safety, sanitation, and responsible alcohol service standards
- Competency in using performance management and reporting tools
- Aptitude for fostering a cooperative and inclusive work environment
Job Duties
- Ensure all catering services exceed guest expectations
- Present Levy catering services to guests in a manner that exceeds guest expectations and profitability
- Communicate client needs through timely and detailed written and verbal communications
- Develop location-specific food and wine knowledge
- Initiate contact with clients to secure food and beverage selections prior to event
- Hold team accountable to steps of service to deliver great guest service
- Ensure team members consistently deliver heartfelt hospitality to every guest
- Maintain show quality standards at all times
- Build and maintain strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
- Obtain regular feedback from clients and guests to improve operations
- Support and communicate company initiatives
- Respond and assist in departmental guest service issues
- Execute all menus, promotions and programs as outlined by the Director of Catering
- Achieve daily sales and assigned cost goals
- Achieve assigned budget goals
- Employ good safety and sanitation practices
- Follow and enforce responsible alcohol service policies
- Execute required daily reporting in a timely manner
- Complete required department reports and comply information at month-end closing
- Ensure team members adhere to Levy Company guidelines
- Ensure continual revenue development
- Promote the sale of profitable Levy services
- Prepare account forecasts and analysis of group sales
- Ensure complete billing and receipt of payments
- Use performance management tools to provide guidance and feedback to team members
- Promote a cooperative work climate maximizing productivity and morale
- Conduct regularly scheduled meetings to ensure communication lines are open
- Interview, hire, train and develop team members
- Display a positive attitude toward team members
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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