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Premium Food & Beverage Supervisor | Part-Time | Louisville Slugger Field
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $20.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a prominent global leader specializing in premium live entertainment infrastructure and services. Established in 2015, Oak View Group operates at the forefront of the live event industry, managing a comprehensive platform that encompasses venue development, management, hospitality, and sponsorship sales. With an expansive portfolio, OVG owns and operates seven world-class venues and provides services to iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This extensive reach enables the company to deliver extraordinary entertainment experiences around the globe through its innovative and integrated approach to venue operations and... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1-2 years of supervisory experience in restaurant or catering environment
- valid food handling certificate or alcohol service permit if required
- ability to work flexible hours including nights, weekends and holidays
- strong communication and interpersonal skills
- ability to multitask and work under pressure
- basic math skills including addition, subtraction, multiplication and division
- customer service orientation
- attention to detail
Job Qualifications
- At least 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education
- ability to supervise the work of others
- ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
- ability to work on a flexible schedule, including nights, weekends, and holidays
- ability to work well in a team-oriented, fast-paced, event-driven environment
- possess valid food handling certificate or alcohol service permit if required by state or federal regulations
- ability to handle cash accurately and responsibly
- ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
Job Duties
- Read and understand suite orders and banquet event orders provided by the manager
- provide exceptional hospitality to guests in suites, club spaces, and event areas throughout the ballpark
- responsible for checking and helping with catering stations, buffets, beverage areas, and suites according to event specifications and presentation standards
- ensures all assigned suites are set prior to event based upon communication received of orders and all catering areas are set before serving time
- display high attention to detail to ensure that work is accurate and complete
- have full knowledge of food and beverage menu items and accompaniments
- monitor food quality, temperature, and replenishment levels during events
- follow all food safety, sanitation, and alcohol service regulations
- communicate effectively with supervisors, runners, bartenders, and kitchen staff to ensure smooth service
- initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met
- handle guest concerns or special requests courteously and escalate issues to management when needed
- ability to multitask and work independently during slower times
- maintains customer-focused, positive, and professional attitude
- knowledge of basic arithmetic (addition, subtraction, multiplication and division)
- all other duties as assigned by the managers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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