Premium Food & Beverage Supervisor | Part-Time | Louisville Slugger Field

Oak View Group (OVG) is a prominent global leader specializing in premium live entertainment infrastructure and services. Established in 2015, Oak View Group operates at the forefront of the live event industry, managing a comprehensive platform that encompasses venue development, management, hospitality, and sponsorship sales. With an expansive portfolio, OVG owns and operates seven world-class venues and provides services to iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This extensive reach enables the company to deliver extraordinary entertainment experiences around the globe through its innovative and integrated approach to venue operations and guest engagement.

The Premium Food & Beverage Supervisor role at Oak View Group is a vital position tasked with overseeing the serving of guests across the suites level, which comprises 29 exclusive suites, VIP areas, and catering zones. This role requires a personable and adaptable professional capable of thriving in a dynamic, fast-paced environment typical of large-scale live entertainment events. The supervisor works collaboratively with the Premium Manager on critical projects such as staff training, inventory management, and the coordination of special events, ensuring seamless service and exceptional customer satisfaction. As a part-time position, this role offers a competitive hourly wage ranging from $20.00 to $24.00 and includes benefits such as a 401(k) savings plan and matching contributions.

The Premium Food & Beverage Supervisor is responsible for ensuring that all suite orders and banquet event orders are understood and executed flawlessly. They must exhibit a keen attention to detail, ensuring that catering stations, buffets, and beverage areas are set according to event specifications and that food quality, temperature, and replenishment standards are consistently maintained throughout each event. Knowledge of food and beverage menus, as well as adherence to food safety, sanitation, and alcohol service regulations, is critical to the role. The supervisor must efficiently communicate and coordinate with other team members including supervisors, bartenders, runners, and kitchen staff to deliver a smooth and memorable hospitality experience.

In addition to operational duties, the Premium Food & Beverage Supervisor acts as a frontline ambassador for Oak View Group, fostering positive relationships with guests by anticipating and meeting their needs with professionalism and courtesy. This role requires the ability to multitask effectively and handle guest concerns or special requests with diplomacy, escalating issues to management only when necessary. The ideal candidate will maintain exemplary attendance, flexibility in work hours including nights, weekends, and holidays, and a consistent customer-focused attitude.

Oak View Group prides itself on its inclusive and diverse workplace culture. The company actively promotes an environment where innovation flourishes through the varied perspectives of its workforce. OVG is dedicated to equal employment opportunity and values the contributions of employees from all backgrounds, ensuring a supportive, respectful, and dynamic workplace that reflects the diverse communities it serves worldwide. Joining Oak View Group means being part of a team united to make a positive impact in the live entertainment industry, delivering excellence and memorable experiences at every event.