Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee wellness programs
Career development opportunities
Job Description
Kroenke Sports & Entertainment (KSE) is a leading American sports and entertainment holding company headquartered in Denver, Colorado. Known for delivering world-class sports and entertainment experiences to both live and broadcast audiences, KSE operates as the owner and operator of several prominent venues and franchises including Ball Arena, DICK'S Sporting Goods Park, the Paramount Theatre, the Denver Nuggets (NBA), the Colorado Avalanche (NHL), and the Colorado Mammoth (NLL), among others. KSE’s commitment to excellence in the entertainment industry positions it as a premier employer offering dynamic and engaging work environments in the sports and entertainment sectors. The company’s focus on... Show More
Job Requirements
- high school diploma or equivalent
- minimum one year experience in customer service, concierge, or hospitality role
- ability to stand and walk frequently during shifts
- able to work evenings, weekends, and holidays
- capacity to work in loud environments
- excellent problem-solving skills
- strong interpersonal and communication skills
- ability to handle confidential information
Job Qualifications
- minimum of one year service-related, concierge, or hospitality experience
- exceptional customer service skills
- ability to maintain a positive attitude and demonstrate professionalism
- strong communication and interpersonal skills
- ability to work independently and as part of a team
- effective oral and written communication
- ability to multitask, prioritize, and adapt to changing environments
- ability to work a varied schedule including weekends, evenings, and holidays
- people-oriented and a team player
- ability to maintain confidentiality
Job Duties
- greet, check-in, and assist guests in premium hospitality areas
- respond to inquiries, suggestions, and concerns from guests
- serve as concierge for suites, theater boxes, and club levels including Club Lexus
- assist Business Development leadership and staff with operational issues
- provide knowledgeable and friendly customer service during events
- understand and enforce policies and procedures for premium ticketing areas
- perform other event-related duties as assigned
Job Location
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