Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Event tickets
Employee Discounts
Professional development opportunities

Job Description

Kroenke Sports & Entertainment (KSE) is a premier American sports and entertainment holding company headquartered in Denver, Colorado. KSE owns and operates a diverse portfolio of sports teams, venues, and media entities, including the Ball Arena, DICK'S Sporting Goods Park, the Paramount Theatre, the NBA's Denver Nuggets, the NHL's Colorado Avalanche, the NLL's Colorado Mammoth, and various radio stations like KIMN and KKSE. With a commitment to delivering world-class entertainment and sports experiences for live and broadcast audiences alike, KSE stands as one of the most influential entities in the sports and entertainment industry. This company fosters a dynamic, high-energy... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of one year experience in service-related, concierge, or hospitality role
  • ability to stand and walk frequently for extended periods
  • ability to work evenings, weekends, and holidays
  • strong communication skills
  • ability to maintain a positive demeanor in a loud, busy environment
  • willingness to adapt to variable hour shifts
  • ability to handle guest inquiries and resolve issues promptly
  • must be reliable and punctual

Job Qualifications

  • Minimum of one year service-related, concierge, or hospitality experience
  • exceptional customer service skills
  • ability to maintain a positive attitude and professionalism
  • ability to communicate effectively both orally and in writing
  • strong interpersonal skills
  • ability to work independently and in a team setting
  • ability to multi-task, prioritize and adapt to changing environments
  • must be people-oriented and a team player
  • ability to work a varied schedule including weekends, evenings, and holidays
  • ability to maintain confidentiality
  • self-motivated and energetic

Job Duties

  • Serve as Theatre Box and Club Level concierge
  • greet guests, check-in, and answer questions
  • Provide knowledgeable, friendly, and helpful service during events
  • Assist Business Development leadership and staff with issues within designated premium spaces
  • Respond to incoming inquiries, suggestions, and concerns from guests
  • Understand policies and procedures for Ball Arena premium ticketing areas
  • Attend events regularly, ensuring presence at approximately 50% of Ball Arena events per month

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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