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Premium Club Manager, Progressive Field

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,100.00 - $62,200.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
Paid vacation
Paid parental leave
Tuition Reimbursement
Employee Discounts

Job Description

Delaware North Sportservice is a prominent hospitality company that has been operating concessions and premium dining services at Progressive Field in Cleveland, Ohio, since 1994. Progressive Field is a renowned 35,041-seat Major League Baseball venue and the home of the Cleveland Guardians. Delaware North is a family-owned business with over 100 years of history, dedicated to delivering exceptional experiences to guests in iconic sports arenas, national parks, casinos, and more. The company is renowned for its commitment to people, offering unique growth opportunities in various sectors including restaurants, hotels, sports, gaming, operations, and retail. Delaware North values diversity and equal... Show More

Job Requirements

  • Minimum of 2 years hospitality management experience
  • Strong managerial and team-building skills
  • Experience with inventory, cost control and purchasing
  • Experience in financial management, accountability and budgeting
  • Ability to analyze data and make decisions independently
  • Availability to work evenings, weekends and holidays
  • No degree required

Job Qualifications

  • Minimum of 2 years of hospitality management experience
  • Strong managerial and team-building skills
  • Experience with inventory, cost control, and purchasing
  • Financial management, accountability, and budgeting experience
  • Ability to analyze data and make independent decisions
  • Ability to work evenings, weekends, holidays
  • No degree required

Job Duties

  • Hire and train food and beverage team members for the department
  • Schedule, coordinate, and supervise the suite food and beverage team members and operations on event days
  • Provide ongoing job performance feedback to team members
  • Partner with front and back-of-house management to ensure event day operations are effective and successful for guests and team members
  • Handle guest relations and ensure quality assurance standards are maintained
  • Follow and maintain safety and sanitation procedures
  • Ensure proper repair and maintenance of food service equipment
  • Prepare monthly projection reports
  • Ensure effective systems for cash, inventory, and payroll are in place

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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