Premium Catering Services Worker Lead - East Carolina Athletics

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Rooted in a strong service culture and united by a purposeful mission, Aramark commits itself to doing great things for its employees, partners, communities, and the environment. This commitment is reflected through its dedication to equal employment opportunities and an inclusive workplace where diversity is celebrated. As one of the most trusted providers in the industry, Aramark continuously innovates to meet the evolving needs of its clients and create exceptional experiences in both food service and event management sectors.

At Aramark, the mission extends beyond just providing services — it is about creating a meaningful impact by fostering growth and development for employees while delivering top-tier customer service. The company values talent development, passion, and professional empowerment, encouraging all team members to reach their fullest potential. With robust training programs and a supportive company culture, Aramark stands as an employer of choice for those seeking a dynamic and rewarding career impact in hospitality and catering operations.

The Catering Service Worker Lead plays a vital role within this framework by overseeing and supporting the organization and execution of catering events across central and satellite locations. This position is responsible for maintaining the highest standards of catering brand initiatives and ensuring smooth operations from start to finish. The lead supervises multifaceted catering activities including staff coordination, equipment rentals, event set-up, food and beverage preparation, service delivery, and breakdown. This role requires someone passionate about creating a safe, efficient, and enjoyable work environment while delivering excellent customer experiences.

Booking and menu pricing, assisting in the hiring and discipline of staff, coordinating with other departments, and maintaining sanitation and safety standards are all key responsibilities handled by the Catering Service Worker Lead. The position also involves active participation in management meetings and representing Aramark at various meetings and events to foster external customer relations. The role demands a proactive approach to training and staff development, ensuring compliance with Aramark OpX Catering initiatives and guiding hourly and part-time employees through continuous learning opportunities.

Physical demands for the role include lifting, bending, pushing, pulling, and extended periods of walking and standing, making it essential for candidates to be physically capable and prepared to wear uniforms and appropriate personal protective equipment (PPE) as required. A background in hotel or banquet operations, including event booking experience, is preferred to succeed in this leadership role.

Embracing Aramark’s core values, the Catering Service Worker Lead not only supports operational excellence but also actively contributes to cultivating a culture of safety and professionalism within the catering team. This position offers an exciting opportunity for individuals who thrive in a fast-paced environment and are eager to grow their careers in the hospitality industry with a world-renowned company dedicated to employee success and community impact.