Practice Supervisor (68412) - (Expired Job)

The hiring establishment is Variety Care, a prominent healthcare provider focused on delivering comprehensive and patient-centered medical services across its clinical sites. As a respected organization in the healthcare industry, Variety Care is dedicated to improving the well-being of its patients through high-quality care, effective communication, and continuous innovation. The health centers under Variety Care operate with a mission to provide accessible, efficient, and equitable healthcare while fostering an atmosphere of professionalism and compassion for both patients and staff. The administration department within Variety Care plays a crucial role in supporting this mission by overseeing operational workflows, staff management, and quality improvement initiatives at the clinical site level.

This position offered is the Practice Supervisor within the Administration Department at Variety Care, designed as an exempt role with a direct reporting relationship to the Administrator, Clinical Site. The Practice Supervisor plays a pivotal leadership role in managing and supervising support staff at the health center, ensuring that administrative functions align with the organization’s commitments to the Patient First Experience and overall quality improvement. Responsibilities extend beyond routine supervision to include program development, policy implementation, process optimization, and staff education.

The Clinical Site Supervisor monitors the day-to-day operational activities, including patient scheduling, staff workflow, and inventory management, while maintaining effective communication channels among providers, support staff, and the administration. A key focus of this role is to facilitate continuous enhancement of patient care quality and patient/staff satisfaction through proactive problem-solving, coaching, and performance tracking. The Practice Supervisor also serves as the first point of contact for patient concerns and helps manage compliance with safety and regulatory standards.

This role demands the balancing of rigorous clinical site standards with empathy and strong interpersonal skills. Candidates for the position must exemplify certain character qualities such as availability, dependability, initiative, enthusiasm, patience, flexibility, and punctuality, reflecting the organization’s core values and commitment to diligent service. The Practice Supervisor will lead by example, fostering a positive workplace culture that supports teamwork and the professional development of the health center’s staff.

Further, the supervisor is accountable for ensuring that electronic health record (EHR) training and compliance protocols are adhered to, managing supply inventories for medical, dental, and pharmacy departments, and executing auditing procedures necessary for maintaining clinical excellence. The supervisor participates actively in team meetings and may facilitate sessions in the absence of the regular administrator, highlighting the leadership responsibilities entrusted to this role. The Practice Supervisor also supports Variety Care’s accreditation as a Patient-Centered Medical Home and contributes to achieving the goals of healthcare reform by improving care experience, health outcomes, and reducing costs.

The position requires an individual who can perform essential functions such as lifting, patient assistance, and extended periods of mobility, while also handling confidential information with integrity. Preferred qualifications include supervisory experience, healthcare certifications, and bilingual skills, which enhance the ability to perform effectively in a diverse and dynamic healthcare environment. This comprehensive role is vital to the ongoing success of Variety Care’s clinical sites and their mission to deliver high-quality, patient-focused healthcare.