Practice Manager

Refuge Acupuncture and Somatic Therapy is a queer-owned and operated liberatory somatics practice located in Burlington, Vermont. This interdisciplinary practice integrates acupuncture, herbal medicine, and somatic therapy to serve diverse communities including LGBTQIA2+, neurodiverse individuals, Bodies of Culture (BIPOC), as well as children, families, and youth. The practice is deeply committed to intersectional healing, health equity, and creating an environment where all clients and staff are treated with dignity and respect. Refuge Acupuncture fosters a welcoming, inclusive atmosphere where therapeutic healing extends beyond physical treatments to encompass emotional, social, and cultural well-being.

The role of Practice Manager at Refuge Acupuncture involves a dynamic combination of administrative leadership, client relations, and team support within this mission-driven setting. As the first and continuing point of contact for clients and patients, the Practice Manager plays a vital role in nurturing positive experiences and upholding the practice’s high standards. This position requires exceptional emotional intelligence, meticulous organization, and the ability to manage multiple priorities with calmness and clarity. The Practice Manager ensures smooth daily operations by addressing billing issues, including insurance providers, managing office systems, and maintaining the physical space. They also uphold policies to support a respectful and healing environment.

This part-time, in-person position entails working 20 to 25 hours per week primarily out of Refuge Acupuncture’s beautiful offices in Burlington, Vermont. Specific hours include Monday mornings onsite and a combination of remote mornings with afternoon in-person work Tuesday through Thursday. Compensation ranges from $28 to $40 per hour, based on experience. Additional benefits include paid time off, Roth IRA contributions with employer match, professional development support, employee discounts, life insurance, and flexible scheduling. The ideal candidate will be someone who values continuous learning, is tech-savvy, detail-oriented, and passionate about health equity and intersectional healing. They should thrive in building and implementing systems of accountability and structure that help the clinical team focus on client care and their own professional growth.

Joining Refuge Acupuncture as Practice Manager offers an opportunity to contribute to a liberatory health practice that centers marginalized communities and advances transformative healing work. Candidates should reside within 15 miles of Burlington, VT, and be prepared for a role that blends administrative proficiency with a commitment to social justice and community care. The practice welcomes applicants from diverse backgrounds and especially encourages those with lived experiences in Bodies of Culture to apply. This role is designed for someone ready to commit long-term, grow professionally alongside the team, and support a nurturing, innovative clinical environment that prioritizes radical inclusion and respect for all identities.