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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $28.00 - $40.00
Work Schedule
Flexible
Day Shifts
Benefits
401(k)
401(k) matching
employee discount
flexible schedule
Life insurance
Paid Time Off
Professional development assistance
Job Description
Refuge Acupuncture and Somatic Therapy is a queer-owned and operated liberatory somatics practice located in Burlington, Vermont. This interdisciplinary practice integrates acupuncture, herbal medicine, and somatic therapy to serve diverse communities including LGBTQIA2+, neurodiverse individuals, Bodies of Culture (BIPOC), as well as children, families, and youth. The practice is deeply committed to intersectional healing, health equity, and creating an environment where all clients and staff are treated with dignity and respect. Refuge Acupuncture fosters a welcoming, inclusive atmosphere where therapeutic healing extends beyond physical treatments to encompass emotional, social, and cultural well-being.
The role of Practice Manager at Refuge Acupunc... Show More
The role of Practice Manager at Refuge Acupunc... Show More
Job Requirements
- 2-3 years experience in administration at a medical or complementary medicine practice
- tech literate and willing to learn new systems
- experience with EHRs and insurance billing
- conversant in health equity and respectful use of chosen names and pronouns
- embodied understanding of intersectionality and upholding practice policies
- highly organized
- ability to prioritize and complete tasks efficiently with calm and kind communication
- capacity to handle multiple tasks accurately
- experience using practice management software and improving office systems
- physical ability to sit for long periods, walk briskly between rooms, complete physical cleaning tasks, and lift up to 20lbs
- access to reliable car
- reside within 15 miles of Burlington, VT office
Job Qualifications
- 2-3 years experience managing a mental health, acupuncture, medical or complementary medicine practice
- strong emotional intelligence and ability to regulate emotions
- tech-savvy with experience in electronic health records and insurance billing
- deep understanding of health equity and intersectionality
- proficiency in clear, direct, and kind communication
- ability to prioritize tasks in high-demand environments
- experience supporting a team focused on somatic trauma transformation and abolition
Job Duties
- serve as first and ongoing point of contact for clients and patients
- support clinical team by managing administrative tasks
- maintain and care for the physical office space
- troubleshoot and complete billing including insurance providers
- uphold practice policies for clients and team members
- implement and manage office systems to enhance efficiency
- prioritize and complete multiple tasks accurately while maintaining clear and kind communication
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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