Job Overview
Compensation
Hourly
Range $13.25 - $16.75
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Job Description
The establishment hiring for this position operates within the entertainment and recreational industry, specializing in providing a fun and engaging environment for bowling enthusiasts and casual visitors alike. The business prides itself on upholding high service standards to ensure every guest enjoys their visit in a clean, safe, and friendly atmosphere. Emphasizing impeccable customer service, the company maintains a strong commitment to the Spare Time Service Standards, known as Code S.E.R.V.E, which outlines key principles including sincerity, effort, respect, value, and excellence. This approach ensures that every interaction between staff and guests is professional and courteous, embodying the company’s dedication to quality experience.
The role being offered is a comprehensive team member position that revolves around maintaining the overall cleanliness, functionality, and readiness of the establishment’s recreational and dining areas, with a focus on the bowling settee area. The employee is responsible for engaging with guests professionally while continually supporting the operational flow of the facility. Key responsibilities include replacing worn or damaged equipment such as bowling balls; tidying and organizing tables, shoes, and scoring apparatus; and ensuring unoccupied tables are prepped and guest-ready by cleaning surfaces and removing debris. The role requires attentiveness to guests’ needs, with proactive patrolling of assigned sections to address any concerns swiftly and efficiently.
Additional responsibilities include assisting with event setups and cleanups, managing restroom cleanliness and stock levels throughout shifts, and maintaining the overall appearance and safety of both indoor and outdoor spaces, including monitoring and cleaning the parking lot. The employee must perform opening and closing duties as necessary, which encompasses tasks ensuring the venue is set up appropriately at the start of the day and secured at closure. Throughout the shift, vigilance is essential to monitor rule and safety compliance among guests, reporting any hazards or violations to supervisors promptly.
This role is critical in upholding the company’s reputation for cleanliness, guest satisfaction, and safety standards. The ability to work collaboratively with team members, consistently apply company policies, and adapt to various assigned duties forms the cornerstone of success in this position. Candidates can expect a dynamic and varied work environment, with opportunities to contribute directly to creating a welcoming and enjoyable atmosphere for all visitors. While specific employment type and salary details are not stated, this role is typically suited for individuals seeking part-time or full-time employment within the hospitality or recreational industries. Overall, this role not only supports daily operational effectiveness but also plays an essential part in sustaining a positive guest experience from arrival to departure.
The role being offered is a comprehensive team member position that revolves around maintaining the overall cleanliness, functionality, and readiness of the establishment’s recreational and dining areas, with a focus on the bowling settee area. The employee is responsible for engaging with guests professionally while continually supporting the operational flow of the facility. Key responsibilities include replacing worn or damaged equipment such as bowling balls; tidying and organizing tables, shoes, and scoring apparatus; and ensuring unoccupied tables are prepped and guest-ready by cleaning surfaces and removing debris. The role requires attentiveness to guests’ needs, with proactive patrolling of assigned sections to address any concerns swiftly and efficiently.
Additional responsibilities include assisting with event setups and cleanups, managing restroom cleanliness and stock levels throughout shifts, and maintaining the overall appearance and safety of both indoor and outdoor spaces, including monitoring and cleaning the parking lot. The employee must perform opening and closing duties as necessary, which encompasses tasks ensuring the venue is set up appropriately at the start of the day and secured at closure. Throughout the shift, vigilance is essential to monitor rule and safety compliance among guests, reporting any hazards or violations to supervisors promptly.
This role is critical in upholding the company’s reputation for cleanliness, guest satisfaction, and safety standards. The ability to work collaboratively with team members, consistently apply company policies, and adapt to various assigned duties forms the cornerstone of success in this position. Candidates can expect a dynamic and varied work environment, with opportunities to contribute directly to creating a welcoming and enjoyable atmosphere for all visitors. While specific employment type and salary details are not stated, this role is typically suited for individuals seeking part-time or full-time employment within the hospitality or recreational industries. Overall, this role not only supports daily operational effectiveness but also plays an essential part in sustaining a positive guest experience from arrival to departure.
Job Requirements
- High school diploma or equivalent
- Previous experience in a related role preferred
- Ability to perform physical tasks required for cleaning and maintenance
- Good communication skills
- Ability to work flexible shifts including evenings and weekends
- Must be able to follow company service standards and safety policies
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in hospitality or customer service roles is an advantage
- Ability to handle physical demands of cleaning and maintenance tasks
- Strong communication and interpersonal skills
- Demonstrated ability to work as part of a team
- Willingness to learn and adhere to company service standards
Job Duties
- Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E)
- Maintain settee area: replace house balls, pick up shoes, clean tables, lazy susans and automatic scorers (where applicable)
- Observe and efficiently assist in preparing unoccupied tables for guests by wiping surface top, removing debris, and ensure seats are clean and orderly
- Bus tables in area and return used dishes to dish washing area
- Patrol assigned section to respond to guests’ needs and take action to correct any concerns
- Assist with event set up and clean up
- Maintain restroom stock and cleanliness throughout the shift
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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