Porter Supervisor

North Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Benefits

Paid Time Off

Paid lunch breaks

Complimentary employee meal

Employee events

employee loyalty program

Medical insurance

Dental Insurance

Vision Insurance

Job Description

Truckee Gaming is a premier entertainment company known for operating Club Fortune, a vibrant casino that offers an exciting atmosphere combined with excellent service and amenities. As a leader in the gaming industry, Truckee Gaming is committed to creating a rewarding work environment where employees are valued and provided with comprehensive benefits and development opportunities. The company champions a community-oriented culture where teamwork, integrity, and professionalism are emphasized to ensure a superior experience for both guests and staff. Truckee Gaming’s commitment to employee well-being is reflected in its generous perks such as paid time off, paid lunch breaks, complimentary employee meals, and a range of insurance options including medical, dental, and vision coverage. Furthermore, the company fosters camaraderie and a positive work environment through regular employee events, comfortable break areas, and an employee loyalty program.

The open position of Porter Supervisor at Truckee Gaming is a critical role in maintaining the cleanliness, integrity, and safety of Club Fortune casino facilities. This role requires a leader who can effectively manage and guide shift employees to uphold the company’s high standards for cleanliness and operational excellence. The Porter Supervisor is responsible for overseeing all cleaning and maintenance activities within the property, ensuring that all areas meet the required hygiene and safety standards. This role involves not only supervisory duties but also hands-on engagement with the porters to maintain various casino floor areas, restrooms, interior and exterior spaces, and parking lots. The Porter Supervisor must enforce adherence to company policies, including uniform and appearance guidelines, and the safe handling of cleaning chemicals and equipment.

In addition to direct supervision and cleaning duties, the Porter Supervisor will coordinate training for new and existing employees, safeguard compliance with regulatory and departmental policies, and maintain a steady workflow to meet scheduled timelines. This position demands a high level of physical stamina, with responsibilities that include lifting heavy objects, operating and maneuvering heavy-duty cleaning equipment, and consistent physical activity such as walking, standing, bending, and squatting throughout the shift. The work environment varies and may expose employees to challenging conditions like noise, smoke, bright lights, and differing temperatures indoors and outdoors. Successfully serving in this role requires strong communication skills in English, customer service aptitude, and a commitment to maintaining a clean and safe facility for guests and staff alike. This full-time position comes with competitive compensation and an array of benefits designed to make the work experience both rewarding and enjoyable.

Job Requirements

Must be able to communicate effectively in English (speak and read)
use product information and directions for working with a variety of chemicals and standard cleaning equipment
ability to maintain a steady work pace to meet department schedules
ability to follow instructions and adhere to safety procedures
strong customer service and employee relations skills
must be able to lift up to 50 lbs frequently and 75 lbs occasionally
ability to handle and operate heavy-duty equipment
must be able to push and pull heavy-duty equipment
prolonged walking, standing, bending, squatting, reaching, and kneeling without restriction
ability to tolerate working with chemicals and noise from equipment
ability to work in an environment that is smokey, noisy, has bright lights, and varying indoor and outdoor temperatures

Job Qualifications

Effective communication skills in English
strong customer service and employee relations skills
ability to follow instructions and adhere to safety procedures
experience with supervisory duties preferred
knowledge of cleaning chemicals and equipment recommended

Job Duties

Lead, supervise, and train employees in completing Porter responsibilities
ensure cleanliness of the building and property
stock and replace supplies in restrooms as needed
dust and wipe casino floor areas as required
dust walls and ceiling areas as needed
empty and clean ashtrays and trash cans inside and outside the property
clean all glass surfaces throughout the shift, including entry doors
sweep, mop, and/or vacuum floor areas during the shift
restock cleaning and maintenance supplies
remove litter from parking lot and exterior areas
maintain cleanliness of interior areas
adhere to attendance guidelines and comply with regulatory, departmental, and company policies
follow uniform requirements and ensure employees abide by company appearance policy
clean biohazards using proper safety precautions and required PPE
perform other duties as assigned