Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
This position is offered within a dynamic casino environment located in the City of Chula Vista, known for providing entertainment and hospitality to a diverse clientele. The casino prides itself on maintaining high standards of professionalism and security in compliance with California Health and Safety Codes and other pertinent regulations, ensuring both guest safety and satisfaction. As a prominent entertainment venue, the casino offers a vibrant atmosphere that emphasizes teamwork, guest engagement, and operational excellence in every aspect of its service delivery.
The role focuses on maintaining an immaculate and appealing environment across the gaming floor and adjoining facilities. This is essential to presenting the casino as an inviting and enjoyable place for all guests, upholding the company’s reputation and standards. Working within this role means contributing to the overall ambiance and operational success by actively participating in maintaining cleanliness, safety, and guest relations. The staff member will be responsible for a variety of tasks including cleaning the gaming floor areas, restrooms, and assisting in bar maintenance. The role requires a proactive approach, with the ability to circulate effectively across gaming and dining areas, promoting the team dynamic and supporting colleagues when needed.
A critical part of the role includes interacting with guests to ensure their experience is enjoyable and memorable, helping to foster continued patronage. The individual must be vigilant, identifying and reporting any incidents or behaviors that may pose safety or legal concerns, such as underage gambling or intoxication, directly contributing to the secure and lawful operation of the casino. This position also mandates compliance training, including annual BSA/AML sessions, highlighting the emphasis on regulatory adherence.
The role demands a candidate who is physically capable of meeting the job’s requirements, including standing, walking, lifting, and reaching, all essential for maintaining the operational tempo and guest satisfaction. Attention to detail and interpersonal skills are paramount, as the job involves routine contact with guests and team members, along with various physical tasks aimed at sustaining the high standards of the casino. This is an excellent opportunity for individuals looking for a stable position within an exciting industry, offering possibilities for personal growth and professional development within a customer-focused environment.
The role focuses on maintaining an immaculate and appealing environment across the gaming floor and adjoining facilities. This is essential to presenting the casino as an inviting and enjoyable place for all guests, upholding the company’s reputation and standards. Working within this role means contributing to the overall ambiance and operational success by actively participating in maintaining cleanliness, safety, and guest relations. The staff member will be responsible for a variety of tasks including cleaning the gaming floor areas, restrooms, and assisting in bar maintenance. The role requires a proactive approach, with the ability to circulate effectively across gaming and dining areas, promoting the team dynamic and supporting colleagues when needed.
A critical part of the role includes interacting with guests to ensure their experience is enjoyable and memorable, helping to foster continued patronage. The individual must be vigilant, identifying and reporting any incidents or behaviors that may pose safety or legal concerns, such as underage gambling or intoxication, directly contributing to the secure and lawful operation of the casino. This position also mandates compliance training, including annual BSA/AML sessions, highlighting the emphasis on regulatory adherence.
The role demands a candidate who is physically capable of meeting the job’s requirements, including standing, walking, lifting, and reaching, all essential for maintaining the operational tempo and guest satisfaction. Attention to detail and interpersonal skills are paramount, as the job involves routine contact with guests and team members, along with various physical tasks aimed at sustaining the high standards of the casino. This is an excellent opportunity for individuals looking for a stable position within an exciting industry, offering possibilities for personal growth and professional development within a customer-focused environment.
Job Requirements
- Must be able to successfully pass a thorough background check
- Must be able to obtain and maintain an active Gaming License as required by the City of Chula Vista
- Ability to stand frequently and sit occasionally
- Ability to walk and reach frequently
- Ability to climb, balance, stoop, kneel, crouch, or crawl occasionally
- Ability to use hand dexterity frequently
- Ability to regularly lift and/or move up to 25 pounds
- Ability to see close, distance, peripheral vision, depth perception, and adjust focus
- Must be able to communicate effectively with management and guests
Job Qualifications
- Excellent communication and interpersonal relationship skills
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of guests or team members
- Basic math skills including addition, subtraction, multiplication, and division
- Ability to solve practical problems with limited standardization
- High school diploma or GED preferred but not required
- Minimum of 6 months related experience and/or training preferred but not required
Job Duties
- Maintain clean and professional gaming floor environment
- Clean and maintain restrooms
- Pick up papers, trays, and recycle boxes from gaming floor and guest areas
- Assist Bussers with bar area cleaning
- Circulate gaming floor and dining room to promote teamwork
- Establish and maintain good rapport with guests to provide superior gaming and dining experience
- Report underage, intoxicated, or disruptive individuals to management or security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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