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Porter, Service

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive compensation
401K Matching
Health Insurance
Dental Insurance
Vision Insurance
Maternity Benefits
Associate purchase and discount programs
Access to YouDecide discounts
Philanthropic initiatives participation

Job Description

AutoNation is one of the largest automotive retailers in the United States, recognized for its innovative products, exceptional services, and comprehensive automotive solutions. The company operates a nationwide network of dealerships, providing customers with a wide variety of new and used vehicles, expert financing options, genuine parts, and professional maintenance and repair services. Committed to making a positive impact beyond the automotive industry, AutoNation actively supports cancer research and treatment through its DRV PNK mission, having raised over $40 million to date. The company fosters a diverse, equitable, and inclusive workplace culture, welcoming candidates from all backgrounds who are dedicated to creating a positive influence in their communities and within the company.

The Service Porter role at AutoNation is vital for maintaining the smooth operation of the dealership's service department. This position involves a variety of responsibilities related to the upkeep, transportation, and preparation of vehicles. The Service Porter will assist with service write-ups, inspection, and cleaning of customer vehicles before they are returned to customers, ensuring that each vehicle meets a high standard of quality and presentation. This role also includes moving vehicles around the dealership lot in alignment with display standards, performing deliveries, and transporting customers and dealership personnel as needed.

In this role, the Service Porter is responsible for the careful handling of vehicles, reporting any damage promptly to maintain customer satisfaction and dealership integrity. Other duties include managing vehicle keys, picking up parts, testing batteries, and contributing to the general upkeep of the dealership facilities. The position demands reliable communication skills, attention to detail, and a commitment to safety, as well as a customer-focused attitude to enhance the overall dealership experience.

AutoNation offers competitive compensation along with a comprehensive benefits package that supports a healthy work-life balance. Benefits include health, dental, and vision insurance, maternity benefits, and a 401k matching program. Employees also enjoy associate purchase and discount programs on vehicles, parts, and services, access to exclusive deals and discounts through the YouDecide platform, and the opportunity to join philanthropic initiatives such as the DRV PNK campaign. This position is ideal for individuals seeking a dynamic, supportive work environment with ample opportunities for growth within a leading automotive retail organization.

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of previous work experience preferred
  • Ability to read and comprehend written instructions and information
  • Demonstrated effective communication and interpersonal skills
  • Ability to handle machinery safely
  • Ability to drive manual transmission vehicles
  • Demonstrated customer service skills
  • Must have a valid driver’s license
  • Ability to operate an automobile

Job Qualifications

  • High school diploma or equivalent
  • Effective communication and interpersonal skills
  • Customer service skills
  • Ability to read and comprehend written instructions and information
  • Ability to handle machinery safely
  • Ability to drive manual transmission vehicles
  • Valid driver’s license

Job Duties

  • Assist with service write-ups and tagging of customer cars and trucks
  • Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer
  • Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately
  • Transport customers and dealership personnel as needed
  • Perform deliveries as required
  • Clean interior and exterior of new and used vehicles
  • Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards
  • Return vehicle keys to the appropriate service consultant
  • Pick up vehicles from and deliver vehicles to storage
  • Pick up parts from the Parts Department
  • Test batteries of customer vehicles in service drive
  • Maintains building and ground as needed
  • Assist with shop clean-up and deliveries when needed

Job Criteria

Experience

Entry Level (1-2 years)


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