Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Flexible spending account
Paid Time Off
Parental leave
Employee assistance program
employee perks
Employee Referral Bonus
Job Description
Rusnak Auto Group is a renowned leader in the automotive industry, with an impressive footprint across Greater Los Angeles and Southern California. Established in 1961, the family-owned and operated company boasts over 60 years of experience and success, positioning itself as a trusted source for luxury automobiles. The group operates 15 stunning dealership locations including major hubs in Pasadena, Arcadia, Thousand Oaks, Ontario, Anaheim Hills, and Loma Linda, offering 12 extraordinary luxury car brands such as Porsche, Audi, BMW, Mercedes-Benz, Bentley, Rolls-Royce, Maserati, Jaguar, Land Rover, Hyundai, and Volvo. Rusnak Auto Group prides itself on its commitment to exceptional customer service, aiming to meet and exceed the exquisite tastes and expectations of its clientele while fostering long-term loyalty.
Within this distinguished organization, the Bentley/Rolls-Royce dealership in Pasadena is currently seeking to hire a Porter - Service & Sales. This role presents a unique opportunity for individuals passionate about luxury vehicles and eager to advance their careers in the automotive sector. The Porter is essential to the day-to-day operations and overall customer satisfaction, providing critical support in the handling, care, and management of vehicles. Key responsibilities include assisting clients and team members with the receipt, parking, detailing, display, delivery, and return of vehicles. The position demands a high level of professionalism, adherence to safety protocols, and a strong sense of integrity.
The Porter will work closely with the Service Department to ensure vehicles are thoroughly inspected and prepared prior to client delivery, maintaining impeccable standards of cleanliness and functionality. Responsibilities extend to managing vehicle inventory appearance and performance, replenishing fluids, replacing batteries, and ensuring all dealership vehicles comply with company and governmental regulations regarding documentation and marking. The role also requires the physical upkeep of the dealership premises, including the cleaning of driveways and walkways, and maintaining secure and organized parking lots.
This position demands vigilance in maintaining vehicle security by managing keys appropriately and ensuring all vehicles are locked and windows secured. Candidates must be prepared to work weekends, demonstrating flexibility and dedication. The role is suitable for individuals who thrive in fast-paced environments, possess attention to detail, and have a genuine enthusiasm for luxury automotive brands. Rusnak Auto Group prides itself on fostering a professional, friendly, and family-oriented workplace atmosphere where employees are valued and given opportunities for growth and professional development.
Career advancement is strongly supported, with pathways available within this reputable organization. The role offers competitive pay commensurate with experience and skill level, alongside a comprehensive benefits package. Employees benefit from health insurance coverage, including medical, dental, vision, and life insurance, as well as participation in the company’s 401(k) retirement plan and flexible spending accounts. Additional perks include paid time off covering vacation, sick, and holiday pay, parental leave, employee assistance programs, extensive wellness initiatives, and employee discount programs including access to sports games and theme parks.
Safety is a priority; the dealership adheres to the latest health guidelines and provides necessary protective equipment such as face masks and hand sanitizers, along with the use of hospital-grade cleaning products and increased cleaning frequency. The company culture emphasizes teamwork, respect, and continuous communication among management, team leads, and staff, ensuring a collaborative environment geared towards achieving internal and external client satisfaction.
Joining Rusnak Auto Group means becoming part of a dynamic, diverse, and professional community that values integrity, excellence, and service. Whether starting or advancing your career in automotive sales, technical service, or corporate administration, Rusnak provides a platform where employees can thrive and build a rewarding future.
Within this distinguished organization, the Bentley/Rolls-Royce dealership in Pasadena is currently seeking to hire a Porter - Service & Sales. This role presents a unique opportunity for individuals passionate about luxury vehicles and eager to advance their careers in the automotive sector. The Porter is essential to the day-to-day operations and overall customer satisfaction, providing critical support in the handling, care, and management of vehicles. Key responsibilities include assisting clients and team members with the receipt, parking, detailing, display, delivery, and return of vehicles. The position demands a high level of professionalism, adherence to safety protocols, and a strong sense of integrity.
The Porter will work closely with the Service Department to ensure vehicles are thoroughly inspected and prepared prior to client delivery, maintaining impeccable standards of cleanliness and functionality. Responsibilities extend to managing vehicle inventory appearance and performance, replenishing fluids, replacing batteries, and ensuring all dealership vehicles comply with company and governmental regulations regarding documentation and marking. The role also requires the physical upkeep of the dealership premises, including the cleaning of driveways and walkways, and maintaining secure and organized parking lots.
This position demands vigilance in maintaining vehicle security by managing keys appropriately and ensuring all vehicles are locked and windows secured. Candidates must be prepared to work weekends, demonstrating flexibility and dedication. The role is suitable for individuals who thrive in fast-paced environments, possess attention to detail, and have a genuine enthusiasm for luxury automotive brands. Rusnak Auto Group prides itself on fostering a professional, friendly, and family-oriented workplace atmosphere where employees are valued and given opportunities for growth and professional development.
Career advancement is strongly supported, with pathways available within this reputable organization. The role offers competitive pay commensurate with experience and skill level, alongside a comprehensive benefits package. Employees benefit from health insurance coverage, including medical, dental, vision, and life insurance, as well as participation in the company’s 401(k) retirement plan and flexible spending accounts. Additional perks include paid time off covering vacation, sick, and holiday pay, parental leave, employee assistance programs, extensive wellness initiatives, and employee discount programs including access to sports games and theme parks.
Safety is a priority; the dealership adheres to the latest health guidelines and provides necessary protective equipment such as face masks and hand sanitizers, along with the use of hospital-grade cleaning products and increased cleaning frequency. The company culture emphasizes teamwork, respect, and continuous communication among management, team leads, and staff, ensuring a collaborative environment geared towards achieving internal and external client satisfaction.
Joining Rusnak Auto Group means becoming part of a dynamic, diverse, and professional community that values integrity, excellence, and service. Whether starting or advancing your career in automotive sales, technical service, or corporate administration, Rusnak provides a platform where employees can thrive and build a rewarding future.
Job Requirements
- High school diploma or equivalent
- valid California Driver License
- clean driving record
- ability to work weekends
- age eighteen years or older
- prior experience in automotive detailing, porter, or valet preferred
Job Qualifications
- High school graduate or equivalent
- prior detailer, porter, or valet experience preferred
- at least eighteen years of age
- current California Driver License with clean Department of Motor Vehicle driving record
- ability to work weekends
Job Duties
- Consistently ensures quality control and correct procedures
- effectively and efficiently maintains new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles
- replenishing all vehicle fluids as needed
- replacing batteries as required
- consistently and efficiently organizes and maintains the service drive, new and pre-owned vehicle lots, and parking lots
- works closely with the Service Department to ensure vehicles are ready for delivery prior to client arrival
- inspects vehicles for stains, debris, and damage before returning vehicle to client
- immediately reports any damages to management
- ensures that buyer guides and stock tags are placed in vehicles per company and government guidelines
- cleans driveway and walkways, removing debris, ice, and snow as necessary
- moves client and dealership vehicles to and from service lane, service stalls, and lots as directed by management and in accordance with dealership display standards
- installs seat, steering wheel, floor protection, and key tags in all vehicles taken in for service
- ensures all vehicle keys are returned to appropriate location
- ensures all vehicles in the lot are locked with windows rolled up and keys securely stored
- operates overhead doors to assist clients and fellow Service Department members
- remains in Sales and Service Departments at all times unless directed to perform other tasks outside Service Department
- actively seeks additional assignments during non-peak times
- follows established policies and procedures relevant to assigned responsibilities
- promptly seeks clarification if any request, task, or objective is unclear
- consistently and effectively uses all available information and resources to ensure client satisfaction
- remains engaged with management, team leads, and fellow team members to foster successful working relationships
- maintains follow-up systems that encourage repeat and referral business contributing to client satisfaction
- immediately communicates with management whenever a concern or situation arises
- assists with porter duties between sales and service departments based on business need
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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