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Porter - Sales & Service | Bentley/Rolls-Royce Pasadena

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Flexible spending account
Paid Time Off
Parental leave
Employee assistance program
employee perks
Employee Referral Bonus

Job Description

Rusnak Auto Group is a renowned leader in the automotive industry, with an impressive footprint across Greater Los Angeles and Southern California. Established in 1961, the family-owned and operated company boasts over 60 years of experience and success, positioning itself as a trusted source for luxury automobiles. The group operates 15 stunning dealership locations including major hubs in Pasadena, Arcadia, Thousand Oaks, Ontario, Anaheim Hills, and Loma Linda, offering 12 extraordinary luxury car brands such as Porsche, Audi, BMW, Mercedes-Benz, Bentley, Rolls-Royce, Maserati, Jaguar, Land Rover, Hyundai, and Volvo. Rusnak Auto Group prides itself on its commitment to exceptional customer... Show More

Job Requirements

  • High school diploma or equivalent
  • valid California Driver License
  • clean driving record
  • ability to work weekends
  • age eighteen years or older
  • prior experience in automotive detailing, porter, or valet preferred

Job Qualifications

  • High school graduate or equivalent
  • prior detailer, porter, or valet experience preferred
  • at least eighteen years of age
  • current California Driver License with clean Department of Motor Vehicle driving record
  • ability to work weekends

Job Duties

  • Consistently ensures quality control and correct procedures
  • effectively and efficiently maintains new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles
  • replenishing all vehicle fluids as needed
  • replacing batteries as required
  • consistently and efficiently organizes and maintains the service drive, new and pre-owned vehicle lots, and parking lots
  • works closely with the Service Department to ensure vehicles are ready for delivery prior to client arrival
  • inspects vehicles for stains, debris, and damage before returning vehicle to client
  • immediately reports any damages to management
  • ensures that buyer guides and stock tags are placed in vehicles per company and government guidelines
  • cleans driveway and walkways, removing debris, ice, and snow as necessary
  • moves client and dealership vehicles to and from service lane, service stalls, and lots as directed by management and in accordance with dealership display standards
  • installs seat, steering wheel, floor protection, and key tags in all vehicles taken in for service
  • ensures all vehicle keys are returned to appropriate location
  • ensures all vehicles in the lot are locked with windows rolled up and keys securely stored
  • operates overhead doors to assist clients and fellow Service Department members
  • remains in Sales and Service Departments at all times unless directed to perform other tasks outside Service Department
  • actively seeks additional assignments during non-peak times
  • follows established policies and procedures relevant to assigned responsibilities
  • promptly seeks clarification if any request, task, or objective is unclear
  • consistently and effectively uses all available information and resources to ensure client satisfaction
  • remains engaged with management, team leads, and fellow team members to foster successful working relationships
  • maintains follow-up systems that encourage repeat and referral business contributing to client satisfaction
  • immediately communicates with management whenever a concern or situation arises
  • assists with porter duties between sales and service departments based on business need

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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