Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.50 - $14.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Employee Discounts
Opportunity for growth and advancement
Job Description
TravelCenters of America (TA) has been a trusted name in the travel and trucking industry for more than 50 years, providing essential services to millions of professional truck drivers and motorists nationwide. As one of the largest travel center networks in the United States, TA offers motorists and truckers a reliable one-stop destination for fuel, food, maintenance, and a broad range of amenities designed to make each journey comfortable and convenient. With its corporate headquarters located in Westlake, Ohio, and locations spread across the country, TravelCenters of America is dedicated to continuous growth, embracing technological innovation, and advancing alternative energy and sustainability initiatives. This dynamic, team-focused environment values every member’s contribution and is committed to creating endless career possibilities for employees who wish to grow with the company and be part of shaping TA’s future.
The Customer Service Attendant role at TravelCenters of America is integral to maintaining the welcoming and clean atmosphere that defines the TA experience. This position is vital in ensuring that all facilities meet the company’s high standards for cleanliness and sanitation, thus providing customers with a pleasant and safe environment. Working in this capacity means becoming a key team member responsible for cleaning all areas of the facility as directed, using the appropriate cleaning supplies and equipment safely and effectively. Employees in this role also play an important part in maintaining safety by following all guidelines and procedures, remaining alert to potential hazards, and taking corrective action when necessary.
At TA, Customer Service Attendants will enjoy working in a fun and trusting environment that prioritizes excellent customer service. This role requires adaptability and dedication, as attendants will be expected to work flexible hours, including nights, weekends, and holidays, to ensure the facility is consistently kept in top condition for travelers at all times. The position offers a competitive pay range of $13.50 to $14.50 per hour, reflective of the candidate’s experience and job responsibilities.
TravelCenters of America is committed to diversity, equal opportunity, and inclusion, welcoming individuals from all backgrounds to join their team. The company respects and accommodates individuals with disabilities, ensuring a fair and accessible recruiting process.
Along with the rewarding work environment, TA supports its employees through comprehensive benefits that include medical, dental, vision, and life insurance, a 401(k) plan with company matching, paid vacation and holidays, tuition reimbursement, and various employee discounts. These benefits, combined with opportunities for career advancement, make the Customer Service Attendant position at TravelCenters of America an excellent opportunity for those looking for a meaningful and stable career in the service industry.
In summary, the Customer Service Attendant at TravelCenters of America is a foundational role within an established yet forward-thinking company dedicated to delivering outstanding service and maintaining superior facility standards. Those who excel in this role will be enthusiastic team players with strong communication skills, a solid understanding of cleaning protocols, and a commitment to ensuring every traveler leaves the facility feeling better than when they arrived. Joining TA means becoming part of a respected industry leader where your work makes a direct impact every day.
The Customer Service Attendant role at TravelCenters of America is integral to maintaining the welcoming and clean atmosphere that defines the TA experience. This position is vital in ensuring that all facilities meet the company’s high standards for cleanliness and sanitation, thus providing customers with a pleasant and safe environment. Working in this capacity means becoming a key team member responsible for cleaning all areas of the facility as directed, using the appropriate cleaning supplies and equipment safely and effectively. Employees in this role also play an important part in maintaining safety by following all guidelines and procedures, remaining alert to potential hazards, and taking corrective action when necessary.
At TA, Customer Service Attendants will enjoy working in a fun and trusting environment that prioritizes excellent customer service. This role requires adaptability and dedication, as attendants will be expected to work flexible hours, including nights, weekends, and holidays, to ensure the facility is consistently kept in top condition for travelers at all times. The position offers a competitive pay range of $13.50 to $14.50 per hour, reflective of the candidate’s experience and job responsibilities.
TravelCenters of America is committed to diversity, equal opportunity, and inclusion, welcoming individuals from all backgrounds to join their team. The company respects and accommodates individuals with disabilities, ensuring a fair and accessible recruiting process.
Along with the rewarding work environment, TA supports its employees through comprehensive benefits that include medical, dental, vision, and life insurance, a 401(k) plan with company matching, paid vacation and holidays, tuition reimbursement, and various employee discounts. These benefits, combined with opportunities for career advancement, make the Customer Service Attendant position at TravelCenters of America an excellent opportunity for those looking for a meaningful and stable career in the service industry.
In summary, the Customer Service Attendant at TravelCenters of America is a foundational role within an established yet forward-thinking company dedicated to delivering outstanding service and maintaining superior facility standards. Those who excel in this role will be enthusiastic team players with strong communication skills, a solid understanding of cleaning protocols, and a commitment to ensuring every traveler leaves the facility feeling better than when they arrived. Joining TA means becoming part of a respected industry leader where your work makes a direct impact every day.
Job Requirements
- High school diploma or equivalent
- prior experience in cleaning or customer service preferred
- ability to work flexible hours including nights, weekends, and some holidays
- ability to stand, walk, kneel, stoop, bend, crouch, crawl, climb, and lift up to 50 lbs
- capable of using cleaning equipment and supplies safely
- ability to communicate effectively
- willingness to follow safety and security procedures
- able to work in an environment exposed to outdoor elements, fumes, dirt, dust, and noise
Job Qualifications
- Excellent customer service and communication skills
- working knowledge of cleaning equipment and supplies
- ability to work flexible hours including nights, weekends and some holidays
- dedicated individual who works well with others
- high school diploma or equivalent preferred
- prior experience in cleaning or customer service roles preferred
Job Duties
- Work in a fun, trusting environment focused on great customer service
- clean all areas of the facility as directed and provide our guests with a clean, sanitary environment
- know and follow all safety and security guidelines and procedures
- alert to and report potentially unsafe situations caused by team members and guests
- take corrective action when necessary
- wear and use protective equipment properly and safely
- know quantities and types of cleaning supplies used for each cleaning assignment
- perform other job-related duties as assigned
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
