Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Employee Discounts
Opportunity for growth and advancement

Job Description

TravelCenters of America (TA) has been a trusted provider of essential services to professional truck drivers and motorists for over 50 years. Known for its expansive network of travel centers across the United States, TA offers a comprehensive range of products and services including fuel, food, truck maintenance, and various convenience retail options. This company has demonstrated a strong commitment to innovation by embracing cutting-edge technology and pioneering initiatives in alternative energy and sustainability. Its dedication to supporting millions of travelers daily has solidified TA's reputation as a dependable stop for road warriors across the nation. TA operates not only through its widespread locations but also from its corporate headquarters in Westlake, Ohio, fostering a collaborative and inclusive environment where every team member is considered a vital stakeholder in the company’s success. This culture of engagement encourages employees to contribute ideas, grow professionally, and advance TA's strategic vision for the future.

The role of a Customer Service Attendant at TravelCenters of America plays a crucial part in upholding this commitment to excellence. This position is responsible for maintaining the cleanliness and sanitary conditions of the travel center facilities, ensuring a welcoming and enjoyable environment for every visitor. A typical day involves managing the upkeep of various areas within the facility, adhering to TA's rigorous standards, and supporting the dynamics of a fast-paced, customer-focused team. This role not only demands attention to detail in cleaning tasks but also requires vigilance in safety and security protocols to protect both employees and customers. Customer Service Attendants are expected to operate cleaning equipment efficiently, utilize supplies correctly, and promote an atmosphere that inspires confidence and comfort among travelers. This position offers the opportunity to work in a supportive and dynamic environment that values fun, trust, and great customer service. The pay range for this role typically falls between $16.00 to $17.00 per hour, which may vary depending on responsibilities and experience. Joining as a Customer Service Attendant at TA means becoming part of a legacy dedicated to returning every traveler to the road better than they came, with ample opportunities for professional growth and advancement within the company.

Job Requirements

  • High school diploma or equivalent
  • Previous cleaning or janitorial experience preferred
  • Ability to stand and walk for extended periods
  • Basic communication skills
  • Ability to lift up to 50 lbs
  • Ability to work flexible hours including nights, weekends and some holidays

Job Qualifications

  • A dedicated individual who works well with others
  • Excellent customer service and communication skills
  • Working knowledge of cleaning equipment and supplies
  • Ability to work flexible hours including nights, weekends and some holidays

Job Duties

  • Work in a fun, trusting environment focused on great customer service
  • Clean all areas of the facility as directed and provide our guests with a clean, sanitary environment
  • Know and follow all safety and security guidelines and procedures
  • alert to and report potentially unsafe situations caused by team members and guests
  • take corrective action when necessary
  • Wear and use protective equipment properly and safely
  • Know quantities and types of cleaning supplies used for each cleaning assignment
  • Perform other job-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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