Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Paid vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Employee Discounts
Opportunity for growth
Job Description
TravelCenters of America (TA) has been a trusted name in the travel industry for over 50 years, providing millions of professional truck drivers and motorists with essential services that keep them moving. As a leading network of travel centers across the United States, TA offers a comprehensive one-stop experience for travelers, including fuel, food, truck maintenance, and a broad range of convenience store products. Based in Westlake, Ohio, the company emphasizes innovation and sustainability, integrating cutting-edge technology and alternative energy initiatives into its expanding footprint.
TA's strong commitment to its team members is evident in the collaborative culture fostered at both the corporate headquarters and individual travel centers. Every team member is considered a stakeholder in TA’s long-term success, with opportunities for advancement and personal growth embedded in the organization. This culture attracts employees who are passionate about delivering exceptional service and participating in a dynamic work environment. TravelCenters of America values diversity and inclusion, promoting equal opportunity employment and accommodations to ensure a welcoming workplace for all.
The Customer Service Attendant position is a pivotal role within the TA store team. This role focuses on maintaining the overall cleanliness and sanitation of the travel center’s facilities, ensuring that every customer experiences a safe, pleasant, and hygienic environment. From cleaning restrooms to managing common areas, the Customer Service Attendant plays an essential part in upholding the esteemed TA standards. This role supports the company mission of "returning every traveler to the road better than they came," cultivating a welcoming atmosphere that meets the needs of a diverse range of travelers.
In this role, employees can expect to work in a supportive, team-oriented environment that values trust and excellent customer care. Flexibility is required, as this position involves working varied hours, including nights, weekends, and holidays. The Customer Service Attendant is expected to follow all safety protocols diligently and use protective equipment properly to maintain a secure workplace. Additionally, team members gain knowledge on using cleaning supplies and equipment effectively, contributing to the overall quality and safety of the facility.
TA offers competitive pay and a comprehensive benefits package to support the health, well-being, and financial security of its employees. Benefits include medical, dental, and vision insurance, life insurance, 401(k) with company match, paid vacation and holidays, tuition reimbursement, onsite meal discounts, and various other perks related to technology, travel, food, and fuel. These incentives help foster a motivating work atmosphere and promote long-term retention and job satisfaction.
Joining TravelCenters of America means becoming part of a historic yet forward-thinking company dedicated to innovation, sustainability, and outstanding customer service. This position is ideal for individuals who are dedicated, detail-oriented, and enthusiastic about delivering an exceptional guest experience while working in a fast-paced and diverse environment.
TA's strong commitment to its team members is evident in the collaborative culture fostered at both the corporate headquarters and individual travel centers. Every team member is considered a stakeholder in TA’s long-term success, with opportunities for advancement and personal growth embedded in the organization. This culture attracts employees who are passionate about delivering exceptional service and participating in a dynamic work environment. TravelCenters of America values diversity and inclusion, promoting equal opportunity employment and accommodations to ensure a welcoming workplace for all.
The Customer Service Attendant position is a pivotal role within the TA store team. This role focuses on maintaining the overall cleanliness and sanitation of the travel center’s facilities, ensuring that every customer experiences a safe, pleasant, and hygienic environment. From cleaning restrooms to managing common areas, the Customer Service Attendant plays an essential part in upholding the esteemed TA standards. This role supports the company mission of "returning every traveler to the road better than they came," cultivating a welcoming atmosphere that meets the needs of a diverse range of travelers.
In this role, employees can expect to work in a supportive, team-oriented environment that values trust and excellent customer care. Flexibility is required, as this position involves working varied hours, including nights, weekends, and holidays. The Customer Service Attendant is expected to follow all safety protocols diligently and use protective equipment properly to maintain a secure workplace. Additionally, team members gain knowledge on using cleaning supplies and equipment effectively, contributing to the overall quality and safety of the facility.
TA offers competitive pay and a comprehensive benefits package to support the health, well-being, and financial security of its employees. Benefits include medical, dental, and vision insurance, life insurance, 401(k) with company match, paid vacation and holidays, tuition reimbursement, onsite meal discounts, and various other perks related to technology, travel, food, and fuel. These incentives help foster a motivating work atmosphere and promote long-term retention and job satisfaction.
Joining TravelCenters of America means becoming part of a historic yet forward-thinking company dedicated to innovation, sustainability, and outstanding customer service. This position is ideal for individuals who are dedicated, detail-oriented, and enthusiastic about delivering an exceptional guest experience while working in a fast-paced and diverse environment.
Job Requirements
- dedicated individual who works well with others
- excellent customer service and communication skills
- working knowledge of cleaning equipment and supplies
- ability to work flexible hours including nights weekends and some holidays
Job Qualifications
- excellent customer service and communication skills
- working knowledge of cleaning equipment and supplies
- ability to work flexible hours including nights weekends and some holidays
- dedicated team player excited to be part of the team
Job Duties
- clean all areas of the facility as directed and provide guests with a clean sanitary environment
- know and follow all safety and security guidelines and procedures
- alert to and report potentially unsafe situations caused by team members and guests
- take corrective action when necessary
- wear and use protective equipment properly and safely
- know quantities and types of cleaning supplies used for each cleaning assignment
- perform other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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