Porter - PT

TravelCenters of America (TA) has been a trusted name in the travel and trucking industry for over 50 years. Serving millions of professional truck drivers and motorists across the United States, TA's extensive network of travel centers provides a comprehensive range of essential services including fuel, food, truck maintenance, and much more. Known for its commitment to innovation, growth, and sustainability, TA is not just a travel hub but a community where employees are valued stakeholders in the success of the company. Headquartered in Westlake, Ohio, TA emphasizes a collaborative workplace culture where team members share ideas, grow professionally, and contribute to shaping the future of the organization. TA’s continuous expansion includes implementing cutting-edge technology and pioneering alternative energy initiatives, making it an exciting place for those eager to be part of a forward-thinking company.

The Customer Service Attendant role at TravelCenters of America is a critical position within the store team, tasked with maintaining clean, sanitary, and welcoming facilities that improve the overall travel experience for customers. This role goes beyond routine cleaning tasks; it plays a vital part in ensuring that every traveler feels comfortable, supported, and ready to hit the road safely. The successful candidate will thrive in a fun, trust-filled environment committed to excellent customer service. The position demands flexibility to work varying shifts that may include nights, weekends, and holidays. Attendants are expected to adhere strictly to safety and security protocols, use protective equipment correctly, and demonstrate an understanding of cleaning supplies and equipment.

At TA, the Customer Service Attendant helps create a clean and inviting atmosphere in diverse areas of the travel center—from restrooms to dining areas—supporting the company’s mission to return every traveler to the road better than they came. This role offers more than just a job; it provides a chance to join a dynamic team dedicated to customer satisfaction and operational excellence. TA supports employees with comprehensive benefits such as medical, dental, vision, life insurance, 401(k) with company match, paid time off, tuition reimbursement, onsite meal discounts, and discounts on technology, travel, food, and fuel. These perks reflect TA’s dedication to supporting its workforce and fostering long-term career growth opportunities. If you are passionate about creating a positive experience for every guest, working with a highly motivated team, and embracing new challenges in a busy and evolving environment, this position at TA could be the perfect fit.