Porter - PT

TravelCenters of America (TA) is a leading travel center operator that has been serving professional truck drivers and motorists for over 50 years. With locations across the United States and its corporate headquarters based in Westlake, Ohio, TA is widely recognized for providing comprehensive travel services including fuel, food, truck maintenance, and other essential amenities. The company focuses on building a strong network of travel centers nationwide, leveraging cutting-edge technology, and implementing innovative alternative energy and sustainability initiatives. TA prides itself on creating an inclusive and dynamic workplace where every team member is valued as a stakeholder in the company’s success. This inclusive culture fosters opportunities for growth, idea sharing, and active participation in shaping the future of the company.

The Customer Service Attendant role at TravelCenters of America is crucial in maintaining a welcoming and clean environment that reflects the high standards TA sets for its facilities. This position ensures that every customer enjoys a pleasant experience by keeping the buildings and surrounding areas pristine and sanitary. As a part of the store team, the Customer Service Attendant supports the mission to "return every traveler to the road better than they came." Employees in this position can expect to work in a fun and trusting environment focused on exemplary customer service. The role demands attention to detail and a proactive approach to maintaining cleanliness and safety in all areas of the facility. Responsibilities include routine cleaning tasks, use of appropriate safety equipment, and compliance with all safety and security protocols. This role is designed for individuals who are dedicated, team-oriented, and excited about making a positive impact on travelers’ experiences.

TravelCenters of America offers competitive pay ranging from $16.00 to $17.00 per hour, depending on responsibilities and experience, as well as a comprehensive benefits package. This includes medical, dental, vision, and life insurance, 401(k) with company match, vacation and paid holidays, tuition reimbursement, on-site meal discounts, and a variety of additional discounts on technology, travel, food, and fuel. TA is committed to diversity, equal opportunity employment, and providing reasonable accommodations in the hiring process. The physical demands of the job include standing, walking, kneeling, lifting up to 50 pounds, and working in all seasonal weather conditions. Working at TA means joining a team that embraces individualism and is dedicated to making every customer’s journey safer and more enjoyable.