Job Overview

briefcase

Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Range $16.50 - $17.00
clock

Work Schedule

Flexible
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Employee Discounts
Opportunity for growth and advancement

Job Description

TravelCenters of America (TA) is a prominent travel center chain that has been a trusted resource for professional truck drivers and motorists for over 50 years. With locations spread across the United States and a corporate headquarters in Westlake, Ohio, TA has become synonymous with dependable services including fuel, food, truck maintenance, and other essential amenities. The company prides itself on being at the forefront of the travel center industry by implementing cutting-edge technology along with innovative alternative energy and sustainability initiatives. TA fosters a passionate and dynamic work environment where every team member is considered a vital stakeholder in the company’s ongoing success. This commitment to growth and innovation creates an abundance of career opportunities for individuals eager to contribute ideas, develop professionally, and influence the future of TA.

The position of Customer Service Attendant at TravelCenters of America plays a critical role in ensuring a welcoming and clean environment for millions of travelers who depend on TA’s comprehensive services. This role involves maintaining the cleanliness and sanitation of TA’s travel center buildings and facilities according to rigorous company standards. As a key member of the store team, the Customer Service Attendant helps create a pleasant and safe atmosphere for customers, ultimately contributing to the company’s mission to "return every traveler to the road better than they came." The role is hourly, with a pay range of $16.50 to $17.00 per hour, dependent on experience and responsibilities. This position requires flexibility as shifts may include nights, weekends, and holidays. The Customer Service Attendant will be responsible for cleaning various areas of the facility, ensuring safety compliance, properly using cleaning equipment and supplies, and supporting other job-related tasks as assigned.

Working at TA offers more than just a job; it provides a trusted and fun working environment centered around great customer service and teamwork. The company values dedication, communication skills, and a willingness to be part of a collaborative team. Additionally, TA offers a comprehensive benefits package including medical, dental, vision, and life insurance, along with a 401(k) plan with company match, tuition reimbursement, vacation and paid holidays, meal discounts, and various other employee discounts. This role invites individuals who are eager to contribute to the daily operations of a busy travel center while advancing their careers in a supportive corporate culture. TA is proud to be an equal opportunity employer committed to workplace diversity and inclusion, welcoming applicants from all backgrounds and providing reasonable accommodations in the recruitment process if needed.

Job Requirements

  • high school diploma or equivalent
  • previous experience in cleaning or customer service preferred
  • ability to stand and walk for extended periods
  • ability to lift up to 50 lbs
  • good communication skills
  • flexibility to work varied shifts including nights and weekends

Job Qualifications

  • dedicated individual who works well with others
  • excellent customer service and communication skills
  • working knowledge of cleaning equipment and supplies
  • ability to work flexible hours including nights, weekends and some holidays

Job Duties

  • clean all areas of the facility as directed
  • provide guests with a clean, sanitary environment
  • follow all safety and security guidelines and procedures
  • report potentially unsafe situations
  • wear and use protective equipment properly and safely
  • know quantities and types of cleaning supplies used
  • perform other job-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef