Porter - PT

TravelCenters of America (TA) is a leading travel center company that has been serving professional truck drivers and motorists for over 50 years. With a nationwide network of travel centers, TA offers an all-in-one destination providing essential services such as fuel, food, truck maintenance, and more to travelers on the road. The company’s headquarters is located in Westlake, Ohio, and it continues to grow through expansion of its travel center network, adoption of advanced technologies, and commitment to innovative alternative energy and sustainability initiatives. TA prides itself on fostering a collaborative and inclusive workplace where every team member is valued as a stakeholder in the company’s success. This creates abundant career opportunities for those who want to contribute ideas, develop professionally, and help shape the future of the company.

The Customer Service Attendant role at TA is pivotal in maintaining an exceptional experience for customers by ensuring clean, sanitary, and welcoming facilities. The one-stop shopping experience offered at TA’s travel centers includes a wide range of name-brand products, Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, clothing, and gifts. The attendant plays a key role in upholding these standards by keeping the facility in top condition according to TA’s established protocols. This position provides a great opportunity for individuals who enjoy working in a fun and trusting environment focused on superior customer service. Customer Service Attendants are expected to work flexible hours, including nights, weekends, and some holidays, to meet the dynamic needs of travelers.

In this role, team members engage in cleaning all facility areas, adhering strictly to safety and security practices, and alerting management to any unsafe conditions. They use protective equipment responsibly and maintain awareness of the types and quantities of cleaning supplies required for each task. Those in this role are also expected to support other job-related duties as assigned and contribute positively to the team environment. This position offers a meaningful chance to impact the experience of thousands of travelers daily by providing a clean and safe space that helps return travelers to the road better than they came. The company is committed to equal employment opportunities and welcomes diversity and inclusion at all levels, supporting employees regardless of race, gender, disability, veteran status, and other protected categories.

TA offers competitive compensation where pay depends on the responsibilities and experience of the individual, along with an extensive benefits package. Benefits include medical, dental, vision, and life insurance; 401(k) with company match; paid vacation and holidays; tuition reimbursement; on-site meal discounts; and additional discounts on technology, travel, food, and fuel. These factors make the Customer Service Attendant position a promising career option for motivated individuals looking to join a supportive and growing company.