Porter - HOU Ford

Doggett is a reputable company committed to providing exceptional automotive services with a strong emphasis on customer satisfaction and operational efficiency. Recognized as an equal employment opportunity employer and E-Verify participant, Doggett prides itself on creating a professional, safe, and inclusive work environment. Their operations include a busy facility that requires dedicated support personnel to maintain cleanliness, assist in vehicle logistics, and ensure vehicles are prepared and delivered efficiently. The company fosters a team-oriented atmosphere where every employee's role is vital to the overall success of the business and customer experience.

The Porter position at Doggett is a non-exempt role crucial to the smooth functioning of the service facility. This role involves assisting with the pickup and delivery of customer vehicles, requiring a valid state driver's license and the ability to operate both manual and automatic transmission vehicles. The porter supports the team by maintaining cleanliness in the workshop areas and service drive, directly contributing to a safe and welcoming environment for customers and staff alike. This position also demands excellent customer service skills as porters often interact directly with customers, providing a friendly and professional impression of the company.

Porters are responsible for moving vehicles around the facility to accommodate customers dropping off and picking up their vehicles and may be required to test drive cars as needed to verify operational conditions. This role is vital in ensuring timely and efficient handling of each vehicle, supporting service technicians and administrative staff. Additionally, the position requires flexibility to perform other related duties as assigned, helping to maintain the overall workflow and safety standards within the facility. This role is integral not only in vehicle logistics but also as an ambassador of the company's dedication to quality service and customer care. The porter must be able to conduct their work efficiently, accurately, and with strict adherence to safety protocols to prevent any threats to themselves or others. This demanding yet rewarding position offers an opportunity to be part of a dynamic team that values professionalism, reliability, and a positive customer experience.