Whataburger Restaurants logo

Porter - Centerville | 88 | Whataburger88 (Garland, TX)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Employee meal discounts

Job Description

Whataburger of Mesquite, Inc. is a popular fast-food restaurant known for delivering high-quality, made-to-order meals to its customers with a strong focus on customer satisfaction and operational excellence. As part of a larger chain, Whataburger upholds a brand that emphasizes pride, care, and love in every aspect of the dining experience. Located in Mesquite, Texas, this establishment is dedicated to maintaining a friendly, clean, and comfortable restaurant environment that ensures each customer enjoys fresh, hot food served promptly. The company fosters a family-oriented culture and provides ample opportunities for career growth and skill development for its employees.

The Porter position at Whataburger is a crucial role that combines operational duties with leadership responsibilities to ensure the restaurant delivers consistent quality and excellent customer service. This role involves participating in a structured skills development program where Porters achieve certification in specific stations, enhancing their expertise and versatility within the restaurant. Porters act as business partners who uphold the Whataburger brand by making sure every meal meets the company’s strict standards for preparation and presentation.

As a Porter, the individual works collaboratively with management and other team members, demonstrating leadership through communication, adherence to company policies, and proactive problem-solving. The role requires a commitment to learning and following food safety regulations, maintaining cleanliness standards, and supporting promotional activities. Porters are responsible for the efficient stocking and preparation of food items, ensuring all customer orders are fulfilled accurately and on time. Additionally, the Porter is involved in the continuous maintenance of the restaurant, from customer service areas to kitchen equipment, ensuring the environment is safe and welcoming.

This position is ideal for candidates interested in beginning a rewarding career in the food service industry with a company that values pride in work, care for customers, and love for the team. Whataburger offers a pathway for career advancement by providing training and certification that builds essential skill sets. The Porter contributes directly to the customer experience and operational success, making it a key part of the overall restaurant team. Employment at Whataburger includes adherence to a work schedule with clear expectations and the opportunity to participate in a variety of training sessions to enhance job performance and professional growth. The role demands physical stamina as it involves standing for long periods, lifting heavy items, and performing various manual tasks in a fast-paced environment.

Job Requirements

  • High school diploma or equivalent
  • ability to lift up to 50 lbs
  • ability to stand for entire shift
  • ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push
  • ability to read orders and menu boards
  • frequent hand washing
  • willingness to follow cleaning and sanitation procedures
  • availability to work scheduled shifts
  • punctuality and reliability
  • basic computer or phone communication skills

Job Qualifications

  • High school diploma or equivalent
  • experience in food service or fast food preferred
  • ability to learn and adhere to food safety standards
  • good communication skills
  • ability to work as part of a team
  • ability to follow detailed instructions
  • capacity to manage multiple tasks
  • basic customer service skills
  • commitment to punctuality and reliability

Job Duties

  • Protects and promotes the Whataburger brand at all times
  • notifies management when unable to work as scheduled
  • checks with management before leaving work
  • recognizes and reports customer service problems
  • attends required meetings and training
  • submits schedule change requests
  • demonstrates Whataburger's family values
  • learns and improves job skills
  • adheres to company policies
  • treats team members with respect
  • acts as a role model and resource for others
  • ensures products meet quality and service standards
  • supports food production and stocking
  • promotes customer relations
  • performs maintenance tasks
  • participates in sales promotions
  • operates food production and service stations
  • learns storage locations
  • achieves station certifications
  • knows menu items and availability
  • stocks stations for service continuity
  • practices proper produce storage
  • prepares produce to maintain par levels
  • maintains prep for next shift
  • follows recipes and cleaning procedures
  • maintains equipment
  • follows safe lifting and cleaning protocols
  • reports leaks and equipment failures
  • handles sanitizing chemicals properly
  • cleans customer areas
  • disposes of trash properly
  • achieves sanitation certifications
  • assumes additional responsibilities
  • supports teamwork and restaurant operations
  • stocks stations to assure service
  • answers phones courteously
  • demonstrates fiscal responsibility
  • follows cash handling policies
  • lifts up to 50 lbs
  • stands entire shift
  • performs physical tasks
  • frequently washes hands
  • and meets performance indicators for teamwork and station certification completion

Job Criteria

Experience

Entry Level (1-2 years)


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