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Porter - 495 | Whataburger495 (Seagoville, TX)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
training programs
Team-oriented environment

Job Description

Whataburger of Mesquite, Inc. is part of the larger Whataburger brand, a well-known American fast-food restaurant chain specializing in made-to-order hamburgers and providing quick, high-quality service in a welcoming environment. Established as a family-operated business, Whataburger has grown to become a staple in many communities, renowned for its commitment to fresh ingredients, exceptional customer service, and maintaining a clean, friendly atmosphere. With decades of experience and a strong focus on team values, Whataburger of Mesquite continues to uphold the traditions of the brand, ensuring each guest experiences the unique taste and hospitality that defines Whataburger. This position at Whataburger of Mesquite offers an engaging environment where team members can grow their skills and begin a rewarding career path within the food service industry.

The Porter role is a vital business partner position responsible for ensuring every customer’s experience meets or exceeds expectations by delivering freshly prepared, high-quality food promptly in a clean and friendly restaurant setting. Porters play a crucial role in upholding the Whataburger brand by maintaining operational standards, supporting food preparation, managing cleanliness, and providing excellent customer service. This is more than just a frontline job; it’s an opportunity to develop valuable skills through a structured development program that includes station-specific certifications and continuous learning. Porters are expected to embody the company’s Family Value Proposition of Pride, Care, and Love, acting as role models to other team members and contributing actively to the restaurant’s success. The position requires physical stamina, attention to detail in following recipes and sanitation practices, and a commitment to maintaining order and efficiency in the workplace. Career advancement is encouraged, and those who excel in this role often move up to other positions within Whataburger. The employment type is typically full-time or part-time hourly work, with competitive wages aligned with market standards and opportunities for performance-based incentives. Working as a Porter at Whataburger of Mesquite provides not only a steady income but also a dynamic, team-oriented work environment focused on growth, respect, and community engagement.

Job Requirements

  • Must be at least 16 years old
  • Ability to lift up to 50 lbs
  • Ability to stand for extended shifts
  • Ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push
  • Ability to read orders and menus
  • Willingness to work flexible hours including weekends and holidays
  • Ability to maintain cleanliness and sanitation standards
  • Frequent washing of hands
  • Ability to follow instructions and procedures
  • Reliable and punctual
  • Ability to communicate clearly
  • Must comply with Whataburger’s dress code and grooming standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in food service or customer service is a plus
  • Ability to communicate effectively with team members and customers
  • Strong work ethic with attention to detail
  • Ability to work in a fast-paced environment
  • Willingness to learn and participate in training programs
  • Capability to follow established procedures and safety standards
  • Demonstrated ability to work well within a team
  • Basic math and reading skills
  • Ability to stand for long periods and perform physical tasks
  • Commitment to upholding company values and culture

Job Duties

  • Protects and promotes the Whataburger Brand at all times
  • Notifies management when unable to report to work
  • Checks with management before leaving
  • Communicates customer service issues to manager
  • Attends meetings and training sessions
  • Submits schedule change requests
  • Demonstrates Pride, Care, and Love
  • Improves job skills through appraisals
  • Adheres to company policies
  • Shows respect to team members
  • Serves as a role model and resource
  • Prepares products according to quality standards
  • Supports food production and stocking
  • Promotes excellent customer relations
  • Performs maintenance tasks
  • Participates in sales promotions
  • Operates food production and service stations
  • Maintains stock and storage procedures
  • Achieves station certifications
  • Knows menu items and ingredients
  • Cleans and sanitizes all areas
  • Handles trash disposal
  • Answers phone courteously
  • Demonstrates fiscal responsibility
  • Follows cash handling policies
  • Lifts up to 50 lbs
  • Stands for entire shift
  • Performs physical tasks such as reaching and bending
  • Maintains hand hygiene
  • Serves as a team player
  • Completes assigned tasks
  • Arrives on time and in uniform
  • Meets sanitation and cleanliness guidelines
  • Completes certifications and assessments

Job Criteria

Experience

Entry Level (1-2 years)


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