Porter

TravelCenters of America (TA) has established itself as a leading network of travel centers across the United States for over 50 years, serving millions of professional truck drivers and motorists. Known for providing a comprehensive one-stop shopping experience, TA offers essential services such as fuel, food, truck maintenance, and various other traveler needs. With a strong foundation built on customer service excellence and innovation, TA continues to expand its reach with new travel centers while integrating cutting-edge technology and alternative energy and sustainability initiatives. The company’s corporate headquarters is located in Westlake, Ohio, and each team member is recognized as a vital stakeholder in TA's ongoing success. Employees are encouraged to share ideas, contribute to the company’s growth, and shape TA's future, fostering an environment full of opportunity and career advancement.

The role of Customer Service Attendant at TravelCenters of America is critical to maintaining the welcoming atmosphere of their travel center locations. As a member of the store team, you will be responsible for ensuring that the facilities are kept clean, sanitary, and up to the company’s exacting standards. The position is essential to delivering an optimal customer experience, where the goal is to send every traveler back on the road in better condition than when they arrived. This role offers a fun and trusting work environment focused on superior customer service. Duties range from cleaning various areas and adhering to safety and security guidelines, to monitoring the usage of cleaning supplies and protective equipment. Working as a Customer Service Attendant provides flexible scheduling opportunities including nights, weekends, and holidays, accommodating diverse employee availability.

TA is committed to offering competitive compensation dependent on experience and job responsibilities, along with a comprehensive benefits package. This includes medical, dental, vision, and life insurance, a 401(k) plan with company matching, vacation and paid holidays, tuition reimbursement, on-site meal discounts, and various discounts on technology, travel, food, and fuel. The company prides itself on an inclusive work culture that respects and celebrates diversity, maintaining its status as an equal opportunity employer. This means you can expect to join a company that values your individuality and fosters a safe, supportive, and growth-oriented environment. Physical demands of this role include standing, walking, bending, lifting up to 50 pounds, and occasionally working in outdoor elements and around moving machinery. Overall, this position is designed for dedicated individuals who thrive in a team environment and are passionate about delivering excellent customer service while contributing to the overall success of TravelCenters of America.