Porter

TravelCenters of America (TA) is a leading operator and developer of travel centers providing essential services to professional truck drivers and travelers across the United States for over 50 years. As an established company with a nationwide network of convenient one-stop locations, TA offers fuel, food, truck maintenance, and various other amenities that drivers and travelers rely on daily. Headquartered in Westlake, Ohio, TA is committed to growth through implementing cutting-edge technology and embracing innovative alternative energy and sustainability initiatives, making it a forward-thinking and dynamic workplace. This dedication to advancement, together with a passionate workforce, creates an environment where every team member can share ideas, grow their career, and contribute to shaping the company’s future.

The role of Customer Service Attendant at TravelCenters of America is vital for maintaining a clean, safe, and welcoming environment for customers. This position demands a dedicated individual who understands the importance of great customer service and is enthusiastic about being part of a team that aims to 'return every traveler to the road better than they came.' The attendant is responsible for the upkeep of the facility in accordance with TA’s exacting cleanliness and safety standards. This includes cleaning various areas, handling cleaning supplies properly, following safety and security protocols, and contributing to a pleasant atmosphere for customers. By ensuring the facilities are sanitary and well-maintained, the Customer Service Attendant plays a crucial role in helping TA provide the high-quality experience expected by millions of travelers.

In this role, the employee will work flexible hours that may include nights, weekends, and holidays, making it essential to be adaptable and reliable. The company fosters a fun, trusting environment focused on exceptional customer service, offering an excellent opportunity for individuals who enjoy a collaborative workplace where their efforts make a noticeable difference. Compensation for this role ranges from $15.15 to $16.15 per hour, depending on experience and responsibilities. TravelCenters of America is committed to diversity and inclusiveness and is proud to be an equal opportunity employer. They provide reasonable accommodations upon request to support individuals with disabilities during the recruiting process.

Joining TA as a Customer Service Attendant also provides access to a comprehensive benefits package that includes medical, dental, vision, and life insurance; a 401(k) plan with company matching; paid vacation and holidays; tuition reimbursement for career growth; as well as meal and merchandise discounts. This role offers not just a job but a chance to build a meaningful career within a company that values its people and their contributions. Employees experience an engaging work environment where physical activity, safety awareness, and excellent communication skills are key components for success. If you are passionate about providing outstanding service, maintaining a pristine facility, and being part of a dynamic team, then this role at TravelCenters of America could be the perfect fit.