
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.50 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Discounts on technology, travel, food and fuel
Job Description
TravelCenters of America (TA) is a leading operator of travel centers across the United States, serving millions of professional truck drivers and motorists daily for more than 50 years. With a rich history in providing essential services such as fuel, food, truck maintenance, and convenience retail, TA continues to innovate and expand to meet the evolving needs of travelers on the road. Headquartered in Westlake, Ohio, the company boasts a passionate team dedicated to growing the network of travel centers, implementing cutting-edge technology solutions, and advancing alternative energy and sustainability initiatives. TA fosters an inclusive and dynamic workplace culture where every team member is valued as a stakeholder in the company's ongoing success and future growth. This approach offers abundant career opportunities for individuals eager to contribute ideas, develop professionally, and actively shape the future of TA.
The Customer Service Attendant role at TA is a cornerstone position within the store team, ensuring that every customer experiences a clean, safe, and welcoming environment. The company offers a convenient, one-stop shopping experience with a wide selection of name-brand products, including Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, clothing, and gifts. Serving as a Customer Service Attendant means maintaining TA’s buildings and facilities to the highest standards of cleanliness and sanitation, directly impacting customer satisfaction and loyalty. The position demands attention to detail, adherence to safety and security protocols, and the ability to work collaboratively in a fun, trusting environment centered on excellent customer service. Candidates in this role will be expected to clean all designated areas, properly use cleaning supplies and equipment, and promptly address safety concerns, ensuring every traveler returns to the road better than they came. The company’s commitment to employee well-being is reflected in comprehensive benefits and opportunities for personal and professional growth, making this a rewarding job for motivated individuals who enjoy being part of a team and making a difference in the customer experience.
The Customer Service Attendant role at TA is a cornerstone position within the store team, ensuring that every customer experiences a clean, safe, and welcoming environment. The company offers a convenient, one-stop shopping experience with a wide selection of name-brand products, including Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, clothing, and gifts. Serving as a Customer Service Attendant means maintaining TA’s buildings and facilities to the highest standards of cleanliness and sanitation, directly impacting customer satisfaction and loyalty. The position demands attention to detail, adherence to safety and security protocols, and the ability to work collaboratively in a fun, trusting environment centered on excellent customer service. Candidates in this role will be expected to clean all designated areas, properly use cleaning supplies and equipment, and promptly address safety concerns, ensuring every traveler returns to the road better than they came. The company’s commitment to employee well-being is reflected in comprehensive benefits and opportunities for personal and professional growth, making this a rewarding job for motivated individuals who enjoy being part of a team and making a difference in the customer experience.
Job Requirements
- High school diploma or equivalent
- Previous experience in cleaning or custodial services preferred
- Ability to stand, walk, kneel, stoop, bend over, crouch, crawl, and climb occasionally
- Ability to lift up to 50 lbs and move heavy objects
- Good vision including close, distance, color, peripheral, depth perception and focus adjustment
- Ability to follow safety and security protocols
- Willingness to work flexible hours including nights, weekends and holidays
Job Qualifications
- Excellent customer service and communication skills
- Working knowledge of cleaning equipment and supplies
- Ability to work flexible hours including nights, weekends and some holidays
- A dedicated individual who works well with others and is excited to be part of our team
Job Duties
- Work in a fun, trusting environment focused on great customer service
- Clean all areas of the facility as directed and provide guests with a clean, sanitary environment
- Know and follow all safety and security guidelines and procedures
- Alert to and report potentially unsafe situations caused by team members and guests
- Take corrective action when necessary
- Wear and use protective equipment properly and safely
- Know quantities and types of cleaning supplies used for each cleaning assignment
- Perform other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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