Porter

TravelCenters of America is a leading provider of essential services for professional truck drivers and motorists across the United States. With a legacy spanning over 50 years, TA has become a trusted destination for millions who rely daily on its comprehensive travel centers. The company offers a diverse range of services including fueling stations, food options, truck maintenance, and various retail items ensuring customers have everything they need while on the road. TA's expansive network of locations combined with its innovative approach to technology and commitment to sustainability makes it a standout player in the travel and transportation industry.

Employment with TravelCenters of America offers a dynamic and rewarding environment. The company is headquartered in Westlake, Ohio and employs a passionate workforce dedicated to enhancing the travel experience. Every team member is valued as a stakeholder in the company’s success, contributing to continuous growth and innovation. The environment fosters collaboration, professional development, and a culture that embraces fresh ideas to help shape the future of TA.

The role of Customer Service Attendant at TravelCenters of America is critical in upholding the company’s high standards for cleanliness and customer satisfaction. This position is primarily responsible for maintaining the travel center’s facilities in a clean and sanitary condition, creating a welcoming environment for all customers. The attendant ensures that the center is inviting and safe, allowing travelers to feel comfortable and cared for during their visits.

This role provides a unique opportunity for individuals who enjoy working in a customer-focused atmosphere and take pride in delivering superior service. As a Customer Service Attendant, you will be part of a fun and trusting team environment dedicated to great customer service. You will be tasked with cleaning all designated areas of the facility, adhering to safety protocols, and accurately using cleaning supplies and equipment as required. The role emphasizes attention to detail, teamwork, safety awareness, and flexibility to work varied hours including nights, weekends, and holidays.

TravelCenters of America values employees who demonstrate dedication, excellent communication skills, and a commitment to creating a positive guest experience. The position offers a competitive pay range of $16.90 to $22.28 per hour, reflective of experience and other factors. Additionally, TA provides robust benefits including medical, dental, vision, and life insurance; 401(k) with company match; paid vacation and holidays; tuition reimbursement; meal discounts; and other valuable discounts designed to support employee wellbeing.

Working as a Customer Service Attendant at TA means joining a company committed to equal opportunity employment and fostering a diverse workforce reflective of the communities and customers served. The role requires physical stamina as employees may perform duties requiring standing, walking, lifting, and other movements while occasionally being exposed to outdoor elements and workplace hazards. TravelCenters of America ensures a supportive work environment with opportunities for growth and advancement, helping employees return every traveler to the road better than they came.