
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.25 - $17.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
technology discounts
Travel Discounts
food discounts
fuel discounts
Opportunity for growth and advancement
Job Description
TravelCenters of America (TA) is a leading provider of travel services for professional truck drivers and motorists across the United States. Established over 50 years ago, TA has built a strong reputation for delivering essential products and services at its extensive network of travel centers nationwide. The company is headquartered in Westlake, Ohio, and remains deeply committed to offering a welcoming and convenient one-stop shopping experience to its customers. TA's travel centers are strategically located and equipped to meet the diverse needs of travelers seeking fuel, food, truck maintenance, and a wide variety of retail products. With a passionate team driving growth, TA is focused on expanding its network, integrating advanced technology, and pursuing innovative sustainability and alternative energy initiatives. This dynamic environment makes TA an exciting and rewarding place to build a career and contribute to the company's future success.
The Customer Service Attendant role at TravelCenters of America serves as a vital member of the store team, responsible for ensuring a clean, safe, and sanitary environment that aligns with TA's high standards. This position plays a crucial role in enhancing the customer experience, helping travelers feel comfortable and cared for during their visits. Charged with maintaining all areas of the facility, the Customer Service Attendant cleans and sanitizes spaces to preserve a welcoming atmosphere. TA values employees who thrive in a fun and trusting work environment focused on great customer service. Working in this role means wearing protective equipment properly, following detailed safety guidelines, and being alert to potential unsafe situations to take corrective action when necessary. Moreover, employees gain valuable experience with cleaning equipment and supplies, learning the proper quantities and types required for each cleaning task.
The role demands flexibility in working hours, including nights, weekends, and holidays, to accommodate the needs of a 24/7 travel center operation. A strong sense of teamwork, excellent communication skills, and dedication to customer satisfaction are essential qualities for success in this position. TA encourages growth and advancement, making this an ideal opportunity for individuals who want to develop their career in a supportive company that recognizes and rewards contributions. Compensation varies and depends on factors such as job responsibilities and the candidate's experience, underscoring TA’s commitment to aligning pay with performance and qualifications.
TravelCenters of America is committed to fostering an inclusive and equal opportunity workplace where team members from diverse backgrounds can thrive. The company values individualism and celebrates the different perspectives each worker brings, contributing to a vibrant and dynamic work culture. Employees have access to a comprehensive benefits package including medical, dental, vision, and life insurance, a 401(k) plan with company match, paid holidays, tuition reimbursement, meal discounts, and a variety of other perks designed to support both personal and professional growth. This role offers more than just employment; it presents the chance to be part of a long-standing company dedicated to quality, innovation, and the well-being of its employees and customers alike.
The Customer Service Attendant role at TravelCenters of America serves as a vital member of the store team, responsible for ensuring a clean, safe, and sanitary environment that aligns with TA's high standards. This position plays a crucial role in enhancing the customer experience, helping travelers feel comfortable and cared for during their visits. Charged with maintaining all areas of the facility, the Customer Service Attendant cleans and sanitizes spaces to preserve a welcoming atmosphere. TA values employees who thrive in a fun and trusting work environment focused on great customer service. Working in this role means wearing protective equipment properly, following detailed safety guidelines, and being alert to potential unsafe situations to take corrective action when necessary. Moreover, employees gain valuable experience with cleaning equipment and supplies, learning the proper quantities and types required for each cleaning task.
The role demands flexibility in working hours, including nights, weekends, and holidays, to accommodate the needs of a 24/7 travel center operation. A strong sense of teamwork, excellent communication skills, and dedication to customer satisfaction are essential qualities for success in this position. TA encourages growth and advancement, making this an ideal opportunity for individuals who want to develop their career in a supportive company that recognizes and rewards contributions. Compensation varies and depends on factors such as job responsibilities and the candidate's experience, underscoring TA’s commitment to aligning pay with performance and qualifications.
TravelCenters of America is committed to fostering an inclusive and equal opportunity workplace where team members from diverse backgrounds can thrive. The company values individualism and celebrates the different perspectives each worker brings, contributing to a vibrant and dynamic work culture. Employees have access to a comprehensive benefits package including medical, dental, vision, and life insurance, a 401(k) plan with company match, paid holidays, tuition reimbursement, meal discounts, and a variety of other perks designed to support both personal and professional growth. This role offers more than just employment; it presents the chance to be part of a long-standing company dedicated to quality, innovation, and the well-being of its employees and customers alike.
Job Requirements
- ability to work flexible hours including nights, weekends and some holidays
- knowledge of proper use of cleaning equipment and supplies
- good communication skills
- ability to follow safety and security guidelines
- ability to lift up to 50 lbs occasionally
- standing, walking, kneeling, stooping, bending, crouching, crawling, climbing occasionally
- vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Job Qualifications
- excellent customer service and communication skills
- working knowledge of cleaning equipment and supplies
- ability to work flexible hours including nights, weekends and some holidays
- a dedicated individual who works well with others and is excited to be part of a team
Job Duties
- work in a fun, trusting environment focused on great customer service
- clean all areas of the facility as directed and provide guests with a clean, sanitary environment
- know and follow all safety and security guidelines and procedures
- alert to and report potentially unsafe situations caused by team members and guests
- take corrective action when necessary
- wear and use protective equipment properly and safely
- know quantities and types of cleaning supplies used for each cleaning assignment
- perform other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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