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Job Overview
Compensation
Hourly
Range $12.50 - $15.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Personal time off
Paid training
employee vehicle purchase plans
Health and wellness plan
401k
Job Description
Fields Mercedes-Benz of St Augustine is a distinguished, family-owned luxury automotive dealership located in St Augustine, Florida. Known for its commitment to excellence, this dealership proudly offers a sophisticated Mercedes-Benz experience to its customers by blending high-quality service with a commitment to building lasting relationships. The company embraces five core values known as the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. These values shape the culture and day-to-day operations at Fields Mercedes-Benz, fostering a collaborative work environment where transparency is valued, and promoting from within is a fundamental practice. As a family-operated business, the dealership is dedicated to creating... Show More
Job Requirements
- Ability to collaborate with the public
- Ability to collaborate with other dealership personnel
- Must have a valid in-state driver's license and good driving record
- Must pass a background check
- Ability to maintain a high level of professionalism, personal appearance, and conduct
- Physical ability to stand, walk, lift, reach often and occasionally sit
- Willingness to attend training classes as directed
Job Qualifications
- Excellent verbal and written communication skills
- Ability to collaborate with the public, sometimes with several customers at a time
- Ability to collaborate with other dealership personnel
- Must be a team player with impeccable honesty and integrity
- Maintain a high level of professionalism, personal appearance, and conduct
- Must have a valid in-state driver's license and good driving record
- Must pass a background check
Job Duties
- Ensure the customers are greeted, assisted and guided to the proper person
- Install seat, steering wheel, and floor protection in all vehicles taken in for service prior to returning a completed vehicle to a customer
- Remove the seat, steering wheel and floor covers and ID tags installed when vehicle was brought in for service
- Help to maintain the parking lot in an organized and efficient manner
- Move customer and dealership vehicles as directed
- Help inspect the vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damages to the management immediately
- Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the cashier or service advisors
- Remain in the service write-up area unless performing another task as directed
- Understand and comply with federal, state, and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc
- Check in loaner vehicles being returned by customers
- Help maintain the cleanliness of the customer drop off area
- Utilize all available information to ensure proper resolution of problems
- Provide prompt, efficient, and quality service to the customers and dealership
- Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles
- Present self as a positive role model by demonstrating commitment to the department, customers, dealership, and company
- Attend training classes as directed by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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