Job Overview

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Employment Type

Full-time
Hourly
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
competitive hourly wage

Job Description

This employment opportunity is with a reputable property management company known for maintaining high standards of cleanliness and resident satisfaction across their apartment complexes. As a well-established entity in the real estate and residential property industry, this company is committed to providing residents with clean, safe, and welcoming living environments. Their team-oriented culture emphasizes exemplary customer service, teamwork, and maintaining the aesthetics and functionality of their properties. The company operates multiple communities with various amenities, and they focus on creating a positive residential experience through thorough maintenance and exceptional service standards. The role offered is a full-time, non-exempt Porter position, compensated on an hourly basis, with eligibility for benefits.

As a Porter, you will play an essential role in upholding the cleanliness and appearance of the properties managed by the company. The position requires maintaining all common areas including clubhouses, offices, models, and other shared spaces to ensure they remain tidy, safe, and sanitary at all times. You will be responsible for removing trash, debris, and animal waste from the property to maintain a pristine environment that reflects the company’s commitment to quality. Additionally, you will oversee the cleanliness and organization of dumpster areas and prepare them for trash collection.

Landscaping duties are also a crucial aspect of this position, involving the maintenance of grass, flowers, and other plantings through watering and general upkeep. Prior to new resident move-ins, you will conduct detailed cleaning and preparation of apartments to ensure they meet the company’s high standards. Reporting any maintenance issues such as carpet damage, torn linoleum, or broken windows to supervisors will be part of your responsibilities to help facilitate timely repairs and maintain the property’s overall condition.

This job requires close collaboration with property managers and service managers to address any outstanding maintenance needs or curb appeal concerns. You will respond to emergencies in accordance with company policies and participate actively in training and development programs such as Cardinal U, aimed at enhancing skills and knowledge relevant to your role. Adherence to all company policies and procedures is essential to maintaining consistency in service delivery.

The ideal candidate should have a positive attitude, capable of managing multiple priorities efficiently, and possess the physical ability to perform labor-intensive tasks including lifting up to 50 pounds and standing or walking for extended periods. Having experience in custodial, janitorial, landscaping, or general labor roles is highly advantageous. Your role as a Porter significantly contributes to resident satisfaction by ensuring their environment is clean, safe, and appealing, reinforcing the company’s reputation for excellence in property management.

Job Requirements

  • High school diploma or equivalent
  • ability to organize and manage multiple priorities
  • positive attitude, enthusiasm and energy while providing exceptional customer service
  • ability to use hand and power tools
  • must be able to lift 50 lbs
  • must be able to stand, walk, and complete physical labor for up to eight hours per day
  • ability to communicate and comprehend in English
  • ability to embody the Cardinal Culture and Cardinal Core Values every day

Job Qualifications

  • High School Diploma or equivalent
  • ability to organize and manage multiple priorities
  • positive attitude, enthusiasm and energy while providing exceptional customer service
  • ability to use hand and power tools
  • must be able to lift 50 lbs
  • must be able to stand, walk, and complete physical labor for up to eight hours per day
  • ability to communicate and comprehend in English
  • ability to embody the Cardinal Culture and Cardinal Core Values every day

Job Duties

  • Consistently demonstrate exemplary principles of customer service and teamwork
  • maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas
  • ensure that the property is free of trash, debris and animal waste
  • ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up
  • ensure that the grass and landscaping are well maintained, including the watering of flowers
  • ensure the best possible appearance of each apartment prior to new resident move-in
  • advise supervisor of items needing additional attention in the apartment such as ripped carpet, torn linoleum, window or door repair
  • provide assistance with apartment turnovers as directed
  • communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal that requires further attention
  • respond appropriately to emergencies according to policies and procedures
  • participate in and attend all required in-service training sessions
  • ensure understanding and compliance with all policies and procedures
  • contribute to resident satisfaction by ensuring that customer's expectations are met or exceeded
  • participate in Cardinal U training as required

Job Criteria

Experience

Entry Level (1-2 years)


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