Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $11.25 - $14.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
Sick Time
Paid holidays
401(k) with company matching
On-the-job training
Career Development
Paid parental leave

Job Description

Tailwind Group is recognized as one of the top twenty owners and managers of off-campus student housing in the United States. This company's expertise and dedication to quality service have solidified its place as a leader in the student housing industry. With a commitment to fostering a workplace culture that surpasses industry standards, Tailwind Group prioritizes the wellbeing and development of its team members as much as the satisfaction of its residents. The company actively pursues the goal of attracting and retaining the most talented and passionate individuals, believing that such dedication contributes directly to superior property management and resident experience. Tailwind Group integrates innovative property management practices with strong community values to deliver excellence across its portfolio of student housing properties.

The position of Porter at Tailwind Group is a full-time role that plays a vital role in the maintenance and presentation of the community spaces. As a Porter, the individual will be primarily responsible for the overall appearance and cleanliness of public areas within the community. This responsibility extends beyond mere upkeep; it is critical to the reputation of the property and the satisfaction of the residents. The Porter contributes significantly by ensuring that trash and debris are promptly removed, common areas are consistently neat, and amenities such as pools, clubhouses, and fitness areas are maintained according to high standards. This role requires a strong attention to detail and pride in the community's presentation. Additionally, the Porter acts as an ambassador for the property by delivering excellent customer service to residents, prospects, vendors, and community members in all interactions.

Working hours are standard full-time, Monday through Friday from 8:30 a.m. to 5:00 p.m., with occasional requirements for evenings or weekends based on business needs. The compensation for the Porter position ranges from $14.00 to $16.50 per hour and includes bonus potential, reflecting competitive market data for similar roles. This pay range considers various factors, including candidate qualifications and location specifics. Employees in this role benefit from comprehensive training and the opportunity for career advancement within the Tailwind Group organization.

Tailwind Group also emphasizes employee benefits, offering a robust package designed to support wellbeing and work-life balance. These benefits include medical, dental, and vision insurance for employees and their families, paid vacation and sick time, 12 paid holidays annually, a 401(k) plan with company matching, on-the-job training, career development opportunities, and paid parental leave. This comprehensive package highlights Tailwind Group's commitment to creating a supportive and rewarding workplace environment.

Overall, the Porter role at Tailwind Group is an integral part of maintaining the quality and reputation of student housing communities. This position offers an opportunity for individuals who take pride in their work, enjoy working in a fast-paced environment, and are motivated to contribute positively to a community setting. Tailwind Group welcomes those who are eager to join a reputable company dedicated to excellence in property management and employee satisfaction.

Job Requirements

  • One or more years of experience in housekeeping is preferred
  • Ability to lift up to 50 lbs
  • Ability to sit, lift, and bend for up to 8 hours with breaks in all environments
  • Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously
  • Demonstrate a high level of integrity and professionalism
  • Be a self-motivated individual and excel at working in a team environment

Job Qualifications

  • One or more years of experience in housekeeping is preferred
  • Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously
  • Demonstrate a high level of integrity and professionalism
  • Be a self-motivated individual and excel at working in a team environment
  • Ability to lift up to 50 lbs
  • Ability to sit, lift, and bend for up to 8 hours with breaks in all environments

Job Duties

  • Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members
  • Remove trash and debris from the common areas daily, paying close attention to ensure these areas remain neat and trash free at all times
  • Sweep and remove debris from the curbs, parking areas, walkways, and stairways
  • Clean the pool and spa in accordance with manufacturer specifications and code compliance
  • Clean pool deck, restrooms, clubhouse, fitness room, and model units daily
  • Perform trash-out duties at vacated units daily if needed, including the removal of all abandoned furniture, trash, and other items
  • Assist with annual unit turnover and help execute move-in/move-out procedures

Job Criteria

Experience

Mid Level (3-7 years)


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