Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $12.75 - $15.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Paid holidays

Job Description

The hiring establishment is a professional property management company that specializes in maintaining and managing residential apartment communities. This organization is dedicated to creating living environments that are clean, safe, and comfortable for all residents. With a strong commitment to customer service and community enhancement, they ensure that their properties offer the best possible experience through meticulous upkeep and attention to detail. As part of their team, all employees embody a culture that values teamwork, integrity, and continuous improvement. The position available is for a Porter who will be employed full-time on a non-exempt basis with compensation based on an hourly rate and eligibility for benefits. This is a hands-on role vital to the day-to-day operations of the apartment community, ensuring that all common areas and individual apartment units meet high standards of cleanliness and readiness prior to resident move-in.

As a Porter, you will play a key role by maintaining cleanliness and aesthetic appeal of both the interior and exterior of the apartment complex. Your responsibilities will include routine upkeep of the clubhouse, office, model units, and other shared spaces. You will be entrusted with ensuring that trash collection areas are clean and that landscaping is healthy and visually appealing, including watering flowers and managing debris removal. Prior to new residents moving into apartments, you will ensure these units are in pristine condition and report any maintenance issues that require repair. You will work closely with supervisors and the property management team to address maintenance concerns, emergency situations, and sustain overall curb appeal. This role also involves participating in in-service training and adhering strictly to company policies and procedures. The Porter position demands physical stamina, a positive attitude, strong communication skills, and the capability to use various hand and power tools. This role is perfect for candidates seeking a dynamic work environment that combines physical activity, community engagement, and customer service. The company values employees who demonstrate enthusiasm, organization, and a proactive approach to property upkeep, thereby contributing significantly to resident satisfaction and overall community quality.

Job Requirements

  • High school diploma or equivalent
  • ability to use hand and power tools
  • must be able to lift 50 lbs
  • must be able to stand, walk, and complete physical labor for up to eight hours per day
  • ability to communicate and comprehend in English
  • ability to organize and manage multiple priorities
  • ability to embody the Cardinal Culture and Cardinal Core Values every day

Job Qualifications

  • Ability to organize and manage multiple priorities
  • positive attitude, enthusiasm and energy while providing exceptional customer service
  • ability to use hand and power tools
  • must be able to lift 50 lbs
  • must be able to stand, walk, and complete physical labor for up to eight hours per day
  • ability to communicate and comprehend in English
  • high school diploma or equivalent
  • ability to embody the Cardinal Culture and Cardinal Core Values every day

Job Duties

  • Consistently demonstrate exemplary principles of customer service and teamwork
  • maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas
  • ensure that the property is free of trash, debris and animal waste
  • ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up
  • ensure that the grass and landscaping are well maintained, including the watering of flowers
  • ensure the best possible appearance of each apartment prior to new resident move-in
  • advise supervisor of items needing additional attention in the apartment such as ripped carpet, torn linoleum, window or door repair
  • provide assistance with apartment turnovers as directed
  • communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal that requires further attention
  • respond appropriately to emergencies, according to policies and procedures
  • participate in and attend all required in-service training sessions
  • ensure understanding and compliance with all policies and procedures
  • contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded
  • participates in Cardinal U training as required

Job Criteria

Experience

No experience required


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