
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
Job Description
Popeyes is a globally recognized fast-food restaurant chain known for its Louisiana-style fried chicken and robust menu offering. Established with a commitment to quality and bold flavors, Popeyes has grown to become one of the leading quick-service chicken restaurants worldwide. The company prides itself on delivering exceptional guest experiences, fostering a vibrant team culture, and maintaining high operational standards across each location. With a focus on community and employee development, Popeyes continuously seeks to invest in its people, helping them grow both professionally and personally.
The Assistant Manager role at Popeyes is a dynamic leadership position that blends servant leadership with operational excellence. This role requires balancing the responsibilities of managing restaurant operations with creating an engaging environment for both team members and guests. As an Assistant Manager, you will play a crucial role in developing and coaching the team, ensuring they are well-prepared to deliver memorable service experiences. You will lead by example, embodying the values of servant leadership by putting the needs of your people and the restaurant first. This position involves motivating your team through effective communication, continuous training, and celebrating successes to build a positive workplace culture.
In addition to team development, the Assistant Manager oversees operational activities including quality control, service speed, cleanliness, and financial management. You will partner with the Restaurant General Manager to analyze guest feedback and key performance metrics, implementing action plans that enhance service delivery and operational efficiency. Administrative duties include reviewing sales performance, managing scheduling, ensuring accurate cash handling, and maintaining inventory controls. This role demands a hands-on approach to leadership, as you will be actively involved in daily operations, problem-solving, and consistently striving to meet Popeyes’ Quality, Service, and Cleanliness (QSC) standards.
This full-time position requires flexibility, including availability to work various shifts such as opening, closing, weekends, and holidays. The Assistant Manager must be physically capable of performing demanding tasks such as lifting objects up to 70 pounds and engaging in product preparation activities. Candidates should possess strong communication skills, the ability to thrive in a fast-paced environment, and a commitment to delivering superior guest service.
If you are passionate about leading teams, creating exceptional customer experiences, and contributing to the operational success of a renowned restaurant brand, the Popeyes Assistant Manager position offers a rewarding career opportunity. You will have the chance to grow your leadership skills, work alongside a supportive team, and play a pivotal role in continuing to elevate the Popeyes guest experience and brand reputation.
The Assistant Manager role at Popeyes is a dynamic leadership position that blends servant leadership with operational excellence. This role requires balancing the responsibilities of managing restaurant operations with creating an engaging environment for both team members and guests. As an Assistant Manager, you will play a crucial role in developing and coaching the team, ensuring they are well-prepared to deliver memorable service experiences. You will lead by example, embodying the values of servant leadership by putting the needs of your people and the restaurant first. This position involves motivating your team through effective communication, continuous training, and celebrating successes to build a positive workplace culture.
In addition to team development, the Assistant Manager oversees operational activities including quality control, service speed, cleanliness, and financial management. You will partner with the Restaurant General Manager to analyze guest feedback and key performance metrics, implementing action plans that enhance service delivery and operational efficiency. Administrative duties include reviewing sales performance, managing scheduling, ensuring accurate cash handling, and maintaining inventory controls. This role demands a hands-on approach to leadership, as you will be actively involved in daily operations, problem-solving, and consistently striving to meet Popeyes’ Quality, Service, and Cleanliness (QSC) standards.
This full-time position requires flexibility, including availability to work various shifts such as opening, closing, weekends, and holidays. The Assistant Manager must be physically capable of performing demanding tasks such as lifting objects up to 70 pounds and engaging in product preparation activities. Candidates should possess strong communication skills, the ability to thrive in a fast-paced environment, and a commitment to delivering superior guest service.
If you are passionate about leading teams, creating exceptional customer experiences, and contributing to the operational success of a renowned restaurant brand, the Popeyes Assistant Manager position offers a rewarding career opportunity. You will have the chance to grow your leadership skills, work alongside a supportive team, and play a pivotal role in continuing to elevate the Popeyes guest experience and brand reputation.
Job Requirements
- Must have high school diploma or equivalent
- Minimum of 1-2 years supervisory experience
- Ability to lift up to 70 pounds frequently
- Ability to work all shifts including weekends and holidays
- Excellent guest service skills
- Ability to communicate effectively
- Ability to resolve issues in compliance with company standards
- Ability to work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Minimum 1-2 years supervisory experience
- Strong leadership and communication skills
- Experience in fast-paced hospitality or restaurant environments
- Ability to develop and coach team members
- Proficient in managing operations and scheduling
- Knowledge of quality and service standards
Job Duties
- Develops servant leaders by putting people and restaurant first
- Welcomes and trains new team members
- Leads motivating team huddles
- Ensures ongoing training and development for team members
- Builds capability of shift supervisors
- Consistently recognizes and celebrates team success
- Creates memorable guest service experiences
- Coaches service basics and provides feedback
- Monitors speed of service and guest expectations
- Maintains restaurant cleanliness and product quality
- Partners with General Manager to improve guest metrics
- Maintains financial goals and quality standards
- Reviews sales and scheduling to achieve QSC standards
- Ensures accuracy in daily numbers and cash handling
- Manages inventory efficiency and cost controls
- Oversees scheduling and onboarding of new team members
- Implements action plans for employee and operational needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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