Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Student loan repayment
Tuition Reimbursement
paid paternity leave
Fertility benefits
backup childcare
Pet insurance
Paid Time Off
Holidays
Job Description
Orlando Health Medical Group (OHMG) is a leading comprehensive physician group renowned for serving patients from across the southeastern United States. With over 200 practices and a team of 1,200 physicians, OHMG offers extensive medical services across more than 55 specialties. These specialties include cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant, and critical care medicine. Additionally, the group provides care across more than 30 pediatric subspecialties, women's health, primary care, and operates the largest hospitalist program in Florida.
Part of the broader Orlando Health system of care, OHMG oper... Show More
Part of the broader Orlando Health system of care, OHMG oper... Show More
Job Requirements
- High school graduate or GED equivalent
- Medical terminology experience required
Job Qualifications
- High school graduate or GED equivalent
- Medical terminology experience required
Job Duties
- Effectively communicate critical test results to referring physicians and healthcare providers in an accurate and timely manner
- Expedites the interpretations of STAT or call report exams as requested by medical staff
- Connects physician to physician phone calls and provides warm transfers to Radiologists and other departments
- Manages inbound calls from providers and their support teams
- Troubleshoots radiologist IT issues and places appropriate tickets or connects with the appropriate IT support staff
- Faxes or calls reports to physicians
- Relays after hours pages, consults, and emergent cases to radiology subspecialists
- Follows up with exams that are incomplete or incorrect to have reports fixed by radiologist in a timely manner
- Multitasks by managing multiple phone lines, STAT board, radiology work queues, and in person consults
- Communicates with technologists the need for missing imaging or documentation
- Documents received communication from technologists and any relayed communication from Radiologists to the appropriate area in Phillips PACS
- Assists in support functions such as unlocking reports for radiologists
- Educates outside departments on how to retrieve outside imaging
- Investigates and resolves customer requests, questions, or problems
- Performs other duties as assigned or directed to ensure smooth operation of the department including downtime operation
- Actively participates in outstanding customer service and accepts responsibility in maintaining relations that are equally respectful to all
- Follow HIPAA organizational policies and guidelines
- Builds positive relationships with colleagues
- Responds to requests quickly and effectively
- Identifies and understands customer needs and expectations and meets them
- Knowledgeable of physician schedule and subspecialties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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