Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
Job Description
Chili's Grill & Bar is a renowned American casual dining restaurant chain, founded in Dallas, Texas, in 1975. With decades of experience in the hospitality and food service industry, Chili's has built a legacy of providing bold flavors and a welcoming atmosphere for guests. Known for its iconic Big Mouth Burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas, Chili's stands out in the casual dining sector by blending classic American dishes with high-quality service and an engaging dining experience. Beyond just serving food, Chili's takes pride in its culture rooted in hospitality, team spirit, and community involvement, making it a favorite destination for families, friends, and casual diners alike. The restaurant's focus on giving back and maintaining strong service standards reinforces its commitment to both guests and team members alike.
The role of a Manager at Chili's is pivotal to ensuring an exceptional guest experience and maintaining operational excellence. As a leader wired for hospitality, Chili's Managers are passionate people persons who thrive in a high-energy, team-oriented environment. This position requires individuals who are not only results-driven but also deeply committed to fostering a positive, fun, and collaborative culture within the restaurant. A Chili's Manager has the responsibility to lead and inspire Team Members by role-modeling behaviors, promoting teamwork, and holding everyone accountable to the restaurant's operational and quality standards. Success in this role means driving top business results while creating a workplace where both guests and staff feel valued and engaged.
Managers at Chili's play a comprehensive role that touches every aspect of the restaurant's operation. From guiding the team through busy shifts with efficiency and enthusiasm to ensuring every guest leaves satisfied, the Manager is the connecting link between corporate standards and the day-to-day realities in the restaurant. This includes managing food safety and quality, controlling operational costs through established Chili's systems, and fostering open and honest communication between team members and leadership. The role also involves actively hiring, training, and developing staff to take on larger responsibilities, reinforcing the company’s commitment to internal growth and leadership development.
At Chili's, the culture is characterized by a healthy balance of professionalism and fun. Managers are encouraged to lead with heart and mind, embracing vulnerability and transparency while championing change and new initiatives. They actively engage with guests and the local community, reinforcing Chili's position as a beloved neighborhood dining spot. The position demands someone dependable who thrives in a fast-paced environment, possesses great multitasking skills, and is excited by the challenge of juggling diverse priorities while maintaining a positive team spirit. This dynamic leadership role offers the unique opportunity to make a tangible difference in the guest experience and the lives of the team members, alongside enjoying a workplace culture that celebrates teamwork and accountability. Employment type and salary are typically aligned with industry standards for casual dining management roles and are commensurate with experience and location.
The role of a Manager at Chili's is pivotal to ensuring an exceptional guest experience and maintaining operational excellence. As a leader wired for hospitality, Chili's Managers are passionate people persons who thrive in a high-energy, team-oriented environment. This position requires individuals who are not only results-driven but also deeply committed to fostering a positive, fun, and collaborative culture within the restaurant. A Chili's Manager has the responsibility to lead and inspire Team Members by role-modeling behaviors, promoting teamwork, and holding everyone accountable to the restaurant's operational and quality standards. Success in this role means driving top business results while creating a workplace where both guests and staff feel valued and engaged.
Managers at Chili's play a comprehensive role that touches every aspect of the restaurant's operation. From guiding the team through busy shifts with efficiency and enthusiasm to ensuring every guest leaves satisfied, the Manager is the connecting link between corporate standards and the day-to-day realities in the restaurant. This includes managing food safety and quality, controlling operational costs through established Chili's systems, and fostering open and honest communication between team members and leadership. The role also involves actively hiring, training, and developing staff to take on larger responsibilities, reinforcing the company’s commitment to internal growth and leadership development.
At Chili's, the culture is characterized by a healthy balance of professionalism and fun. Managers are encouraged to lead with heart and mind, embracing vulnerability and transparency while championing change and new initiatives. They actively engage with guests and the local community, reinforcing Chili's position as a beloved neighborhood dining spot. The position demands someone dependable who thrives in a fast-paced environment, possesses great multitasking skills, and is excited by the challenge of juggling diverse priorities while maintaining a positive team spirit. This dynamic leadership role offers the unique opportunity to make a tangible difference in the guest experience and the lives of the team members, alongside enjoying a workplace culture that celebrates teamwork and accountability. Employment type and salary are typically aligned with industry standards for casual dining management roles and are commensurate with experience and location.
Job Requirements
- High school diploma or equivalent
- Prior experience in restaurant or hospitality management
- Proven leadership skills
- Ability to multitask and thrive in a fast-paced environment
- Strong communication skills
- Knowledge of safe food handling procedures
- Willingness to work flexible hours including nights, weekends, and holidays
Job Qualifications
- Experience in restaurant or hospitality management
- Strong leadership and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Excellent communication and team building abilities
- Knowledge of food safety regulations
- Basic financial acumen to manage costs and budgets
- High school diploma or equivalent
- Previous experience with staff training and development
Job Duties
- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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