Pool Valet, Harborside

Job Overview

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Compensation

Hourly
Exact $14.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

This job opportunity is with a reputed resort known for providing exceptional hospitality and leisure experiences. The resort includes a pool and beach area where guests can relax, enjoy outdoor activities, and make the most of their stay. The establishment prides itself on maintaining a welcoming and safe environment, ensuring that every guest receives thoughtful and personalized service. With a well-managed pool and recreation area, the resort offers a vibrant place for guests to unwind and enjoy various water-related amenities in a friendly and professional setting.

The role being offered is that of a pool and beach attendant within a lively and fast-paced outdoor environment. The ideal candidate will have between 2 to 5 years of experience in pool, beach, or food and beverage operations and should be self-motivated with a natural ability to deliver hospitality with a friendly and approachable demeanor. This role demands working under pressure while maintaining a high standard of customer service and operational efficiency. Responsibilities include greeting guests warmly, assisting with their needs concerning the pool area, and promptly responding to guest inquiries or concerns. The attendant will also be responsible for maintaining cleanliness and orderliness around the pool, including managing towels and pool furniture, as well as ensuring the pool area is safe and secure by reporting suspicious activities or hazardous conditions.

This position requires a blend of guest service skills, attention to detail, and physical stamina to manage the demands of the role. The candidate should have the ability to stand or walk for extended periods and perform physical tasks such as lifting and carrying objects weighing up to 25 pounds regularly and occasionally up to 50 pounds. Moreover, the role necessitates swimming skills and the ability to operate both motorized and non-motorized watercraft, along with control in emergency situations. CPR and Basic First Aid certifications are mandatory, underscoring the importance of guest safety and preparedness in this position.

Working closely with the General Manager of Pool and Recreation, the pool and beach attendant will also build rapport with guests daily, enhancing their overall resort experience. This job is suited for someone who thrives in outdoor work environments, enjoys interaction with guests, and takes pride in contributing to a well-maintained and secure pool and beach area. Emphasizing teamwork, attention to detail, and guest satisfaction, this role is integral to the resort’s commitment to excellence in hospitality.

Employment with this resort is grounded in principles of equal employment opportunity, adhering strictly to a drug-free workplace policy and pre-employment substance abuse testing. The resort fosters an inclusive working environment and values individuals who bring enthusiasm, responsibility, and dedication to their role. This full-time position offers the chance to be part of a dynamic team in an outdoor setting, catering to a diverse clientele seeking leisure and relaxation in a premium resort environment.

Job Requirements

  • High school graduate or equivalent preferred
  • customer service experience preferred
  • CPR and basic first aid certification required

Job Qualifications

  • Ability to provide excellent customer service to resort guests
  • ability to stand or walk for prolonged periods of time in uncertain conditions
  • ability to swim, operate motorized and non-motorized water craft and exhibit control in emergency situations

Job Duties

  • Greet guests immediately with a sincere and friendly welcome
  • assist guests with their needs related to the pool area
  • respond to guest requests, comments and concerns in a timely manner
  • maintain cleanliness of general pool area, including emptying used towel bins, organizing pool furniture, collecting towels and neatly arranging the pool towel storage shelves
  • confirm guest registration prior to issuing resort property
  • responsible for monitoring product inventory in order to minimize the loss of resort property
  • report all suspicious persons or activities, hazardous conditions, etc. to security department
  • attend all mandatory meetings
  • provide general public assistance, instruction and/or guidance for guests
  • keep work area neat and organized
  • complete all other duties as assigned by supervisor

Job Criteria

Experience

Mid Level (3-7 years)


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