
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.50 - $16.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Paid Time Off
employee discount
Training and development opportunities
flexible scheduling
team environment
Job Description
This job opportunity is with a dynamic hospitality establishment that prioritizes exceptional customer service and quality in food and beverage offerings. The company operates in a vibrant venue where customer interactions and timely service are fundamental to the business's success. As a key player in the hospitality service team, the establishment seeks dedicated individuals who are passionate about creating a welcoming and enjoyable environment for guests. The team values professionalism, teamwork, and a proactive approach to guest satisfaction, ensuring that every visitor has a memorable experience.
The role of the food and beverage server within this venue is critical. This individual is responsible for greeting customers warmly and taking accurate food and drink orders courteously and efficiently. The role demands an energetic and attentive person who can prepare and deliver orders promptly, meeting the venue's standards for quality and presentation. Maintaining a high level of cleanliness in guest and work areas is also essential, as is keeping supplies stocked and side work completed per company policies. The position requires a balance of job responsibility, effective communication skills, and the ability to manage cash transactions accurately and responsibly.
Working in this role means being responsive to guests' needs throughout their visit, addressing any questions or concerns with professionalism and a customer-first attitude. As an integral part of the hospitality team, the individual must be adaptable to different shifts and days of work, supporting peak business times and special events promoted by the property. The environment can be fast-paced and sometimes physically demanding, requiring stamina and the ability to handle various physical tasks such as lifting stock, maneuvering around the station, and working in conditions that may include heat or noise. This is a chance for motivated individuals who thrive on interpersonal interaction and delivering excellent service to join a company dedicated to maintaining high standards and fostering team cooperation.
The role of the food and beverage server within this venue is critical. This individual is responsible for greeting customers warmly and taking accurate food and drink orders courteously and efficiently. The role demands an energetic and attentive person who can prepare and deliver orders promptly, meeting the venue's standards for quality and presentation. Maintaining a high level of cleanliness in guest and work areas is also essential, as is keeping supplies stocked and side work completed per company policies. The position requires a balance of job responsibility, effective communication skills, and the ability to manage cash transactions accurately and responsibly.
Working in this role means being responsive to guests' needs throughout their visit, addressing any questions or concerns with professionalism and a customer-first attitude. As an integral part of the hospitality team, the individual must be adaptable to different shifts and days of work, supporting peak business times and special events promoted by the property. The environment can be fast-paced and sometimes physically demanding, requiring stamina and the ability to handle various physical tasks such as lifting stock, maneuvering around the station, and working in conditions that may include heat or noise. This is a chance for motivated individuals who thrive on interpersonal interaction and delivering excellent service to join a company dedicated to maintaining high standards and fostering team cooperation.
Job Requirements
- Must be 21 years of age
- Must be able to work any day of the week and any shift
- Must have previous cash handling and Micros register experience
- Must possess excellent customer service and communication skills
- Must be able to lift up to 50 pounds and perform physical tasks such as bending, pulling and carrying stock
- Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust
- Must be able to read, write, speak and understand English
- Must be able to work in excessive heat for extended periods of time
- Must be able to use hand motions for cleaning and wiping counters
- Must be able to listen and respond to visual and aural cues
Job Qualifications
- Must have previous cash handling and Micros register experience
- Previous bartending experience is a plus
- Must possess excellent customer service and communication skills
- Must be able to initiate and engage in conversation in a professional and friendly manner
- Must be 21 years of age
- Must be willing to participate in on-going training in the beverage field
- Must have knowledge of current property events, promotions and attractions
- Must be able to work independently, with little supervision
- Must be able to work any day of the week and any shift
- Must be able to get along with co-workers and work as a team
- Must adhere to uniform requirements
Job Duties
- Greets customers and takes food and beverage orders in an efficient, courteous and professional manner
- Prepares food and beverage orders and delivers them in a timely manner in accordance with the venues standards
- Monitors guests' needs on a continual basis, ensuring all requests are promptly fulfilled
- Handles and solves any concerns and questions customers may have
- Performs cash handling tasks, as required and in accordance with the cash handling procedures
- Responsible for maintaining cleanliness of guest and work areas, including tables, chairs, counters, display shelves and storage as assigned
- Performs all side work and stocking of supplies in accordance with venue standards
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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