Pool Server (Seasonal)

Santa Monica, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Seasonal

Compensation

Hourly

Range $17.00 - $18.90

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible scheduling

Tips

Job Description

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ prestigious luxury and lifestyle portfolio, sets a new standard in indulgence and guest experience. This exquisite resort offers 167 opulent guest rooms and suites, each thoughtfully designed with a generous 720 square feet of space. Guests enjoy spa-like bathrooms equipped with soaking tubs, walk-in rain showers, double vanities, and premium Perricone MD products, capturing the essence of luxury and comfort. The resort's location along the coveted coastline provides breathtaking views of the Pacific Ocean, making it a premier destination where timeless elegance meets modern luxury. Beyond its beautiful accommodation, Regent Santa Monica Beach is renowned for its unique culinary experiences featuring four distinct dining destinations. Notably, Orla and Orla Bar, crafted by James Beard Award-winning chef Michael Mina, bring Mediterranean flavors to Southern California. The poolside Azure Bar offers elevated dining and creative cocktails, while Sweet July Café, a collaboration with Ayesha Curry, presents curated coffee, tea, and exclusive menu items.

The resort also boasts a 10,000-square-foot Guerlain Wellness spa, an outdoor pool known as the Azure Pool, The Regent Boutique, and a state-of-the-art fitness center. The opening of Regent Santa Monica Beach marks a significant return of the Regent brand to Los Angeles and stands as the Americas flagship, underscoring the brand’s commitment to providing legendary experiences and unparalleled hospitality.

As a Seasonal Pool Server at Regent Santa Monica Beach, you will play a crucial role in upholding the resort’s luxury standards by delivering exceptional service to guests enjoying the poolside environment. This position is key to enhancing guests’ experiences by assisting with beverage service, taking accurate orders, explaining menu items knowledgeably, and supporting the bartending team with ice and restocking duties. Additionally, you will coordinate with the kitchen to ensure food orders are precise and timely. Your responsibilities will extend to greeting and seating guests, maintaining pool area cleanliness and organization, and adjusting chaise loungers and umbrellas to guest preferences. Emphasizing teamwork, clear communication, and a strong hospitality ethic, you will contribute significantly to the resort's reputation for Forbes five-star service. Reporting directly to the Outlets Manager, your role will be dynamic and varied, requiring a flexible schedule that includes evenings, weekends, and holidays. With an hourly pay range of $17.00 to $18.90 plus tips, you will be part of a dedicated team that values service excellence and guest satisfaction in one of the most scenic coastal settings in Southern California.

Job Requirements

Must have minimum 1 year experience in food and beverage operations
must understand and perform job duties according to Regent Santa Monica and restaurant service, food, beverage and wine manuals
must be able to speak, read, write and understand primary workplace language
must have good communication skills both verbal and written
must have knowledge of table settings and service ware
must be physically able to exert well-paced ability in limited space
must be able to stand for long periods and move about the property
must be able to carry or lift items over 50 pounds
must be able to multitask effectively
must be flexible to work evenings, weekends, and holidays
must participate in a pooled tip system

Job Qualifications

At least 1 year experience in food and beverage operations
luxury hotel or fine dining experience a plus
ability to speak, read, write, and understand workplace language
good verbal and written communication skills
knowledge of appropriate table settings and service ware
ability to work well in limited space
capable of standing for long periods and moving about the property
able to carry or lift more than 50 pounds
able to multitask efficiently
flexible schedule availability including evenings, weekends, and holidays

Job Duties

Promote Regent's service philosophy and style through our people attributes
deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times
create an outstanding dining experience
use guest names and remember their preferences
speak knowledgeably about menu items, food, and wine list
offer friendly and prompt service
set up and break down the pool area
move umbrellas and chairs for guests as needed
replenish guest waters and change soiled towels
assist with preparation and distribution of hourly pool amenities
deliver Forbes five-star service