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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
wellness initiatives
Job Description
Graton Resort & Casino is a well-established entertainment destination known for offering exceptional guest experiences through a blend of gaming, dining, and hospitality services in a dynamic and vibrant environment. Located in Rohnert Park, California, this resort caters to a diverse clientele seeking relaxation, entertainment, and quality service. The resort is highly committed to maintaining high standards of guest satisfaction by delivering outstanding service and creating a welcoming atmosphere that reflects its core values. Graton Resort & Casino prides itself on innovation, quality, and fostering a team environment where every employee contributes to redefining hospitality standards. As a poolside team... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality
- ability to work outdoors in a dynamic environment
- strong communication skills
- ability to handle cash transactions accurately
- knowledge of health and safety standards
- availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced and outdoor environment
- excellent cash handling skills
- knowledge of food and beverage service standards
- ability to maintain a positive and welcoming attitude
Job Duties
- Provide excellent customer service to guests at the poolside area
- take food and drink orders and deliver items promptly
- maintain cleanliness and organization of the poolside and designated areas
- manage cash handling and payment processing accurately
- offer menu recommendations and information about special promotions
- observe and anticipate guest needs regularly
- update reservation logs and report guest opportunities to management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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