
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a renowned leader in the hospitality industry, committed to placing people first. With a global presence, managing over 230 properties worldwide, Pyramid Global Hospitality prides itself on fostering a supportive and inclusive work environment that encourages diversity, growth, and personal development. The company is dedicated to building meaningful relationships, not only with its customers but also with its employees, establishing a culture that emphasizes employee wellbeing and continuous learning. Pyramid Global Hospitality offers extensive benefits including comprehensive health insurance, retirement plans, paid time off, unique perks like on-site wellness programs, local discounts, and employee rates on hotel stays, all designed to support and reward employees for their contributions.
Among its portfolio of esteemed properties, The Belgrove stands out as a distinguished 4-Diamond resort located in the vibrant heart of West Palm Beach. This elegant resort features 150 beautifully designed rooms and villas, multiple upscale restaurants, a world-class spa, and a stunning golf course, providing a luxurious environment for both guests and staff. The Belgrove is not merely a workplace but a place of dynamic and rewarding experiences where exceptional service and memorable guest engagements are prioritized. The property offers diverse employment opportunities across various departments such as guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more, all supported by comprehensive training programs to ensure employee success and career advancement.
As part of this exceptional team, the Restaurant Server role at The Belgrove offers a unique opportunity to be the welcoming face of the resort’s dining experience. The ideal candidate will be highly motivated and customer-focused, playing a vital role in ensuring guests receive outstanding service by maintaining a clean and inviting environment, presenting menus, and serving food and beverages efficiently. This position demands quick thinking, an engaging personality, and the ability to connect meaningfully with guests, guiding them through their culinary journey with expertise and enthusiasm. Working collaboratively with other team members, including kitchen and bar staff, the server is integral to creating a seamless and enjoyable guest dining experience. This is an excellent opportunity for individuals passionate about hospitality to grow professionally within a world-class property that values dedication and enthusiasm.
At The Belgrove, the Restaurant Server is expected to prepare the restaurant for service, greet and guide guests, take accurate orders while accommodating special requests, and expertly describe menu offerings. The role requires a solid understanding of wine, beer, cocktails, and spirits, along with the ability to handle fast-paced work environments calmly and efficiently. Excellent communication and conflict resolution skills are essential, ensuring any guest concerns are addressed promptly and satisfactorily. Pyramid Global Hospitality champions equal opportunity employment, celebrating diversity and fostering an inclusive workplace where everyone feels valued. Compensation packages are competitive and tailored to each candidate based on their experience, skills, and certifications, reflecting the company’s commitment to fair and equitable employment practices.
Among its portfolio of esteemed properties, The Belgrove stands out as a distinguished 4-Diamond resort located in the vibrant heart of West Palm Beach. This elegant resort features 150 beautifully designed rooms and villas, multiple upscale restaurants, a world-class spa, and a stunning golf course, providing a luxurious environment for both guests and staff. The Belgrove is not merely a workplace but a place of dynamic and rewarding experiences where exceptional service and memorable guest engagements are prioritized. The property offers diverse employment opportunities across various departments such as guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more, all supported by comprehensive training programs to ensure employee success and career advancement.
As part of this exceptional team, the Restaurant Server role at The Belgrove offers a unique opportunity to be the welcoming face of the resort’s dining experience. The ideal candidate will be highly motivated and customer-focused, playing a vital role in ensuring guests receive outstanding service by maintaining a clean and inviting environment, presenting menus, and serving food and beverages efficiently. This position demands quick thinking, an engaging personality, and the ability to connect meaningfully with guests, guiding them through their culinary journey with expertise and enthusiasm. Working collaboratively with other team members, including kitchen and bar staff, the server is integral to creating a seamless and enjoyable guest dining experience. This is an excellent opportunity for individuals passionate about hospitality to grow professionally within a world-class property that values dedication and enthusiasm.
At The Belgrove, the Restaurant Server is expected to prepare the restaurant for service, greet and guide guests, take accurate orders while accommodating special requests, and expertly describe menu offerings. The role requires a solid understanding of wine, beer, cocktails, and spirits, along with the ability to handle fast-paced work environments calmly and efficiently. Excellent communication and conflict resolution skills are essential, ensuring any guest concerns are addressed promptly and satisfactorily. Pyramid Global Hospitality champions equal opportunity employment, celebrating diversity and fostering an inclusive workplace where everyone feels valued. Compensation packages are competitive and tailored to each candidate based on their experience, skills, and certifications, reflecting the company’s commitment to fair and equitable employment practices.
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in food service
- Knowledge of menu and beverage offerings
- Strong interpersonal and communication skills
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to stand and walk for extended periods
- Commitment to customer service excellence
Job Qualifications
- Engaging and welcoming personality
- Descriptive selling skills
- 2-4 years of food service experience
- Knowledge of wine, beer, cocktails, and spirits
- Ability to work under pressure in a fast-paced environment
- Passion for creating exceptional guest experiences
- Excellent communication skills
Job Duties
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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