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Pool Server

Job Overview

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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team environment
Employee wellness programs

Job Description

Hyatt Centric is a prestigious hospitality brand known for its modern, lifestyle-focused hotels that provide guests with culturally immersive experiences in vibrant neighborhoods. Hyatt Centric hotels emphasize local authenticity combined with contemporary comfort, making them a popular choice among leisure and business travelers seeking a unique yet welcoming environment. The brand operates globally, consistently delivering exceptional service and a commitment to sustainability and community engagement.

The Pool Attendant role at Hyatt Centric is a vital position designed to ensure the upkeep and quality standard of the pool area, elevating guests' relaxation and leisure experiences. This position requires maintaining cleanliness and orderliness throughout the pool deck, greeting guests with warmth and professionalism, and assisting them with seating and amenities. The attendant is also responsible for promoting food and beverage sales from the pool bar, offering towels and water to guests, and promptly addressing any concerns to enhance customer satisfaction. Maintaining equipment, reporting issues, and following safety and confidentiality guidelines are also fundamental duties.

This role is ideal for an individual who thrives in a dynamic, outward-facing environment and enjoys creating positive interactions with guests. Beyond routine tasks, the Pool Attendant plays an essential part in promoting teamwork, energy conservation, and corporate hospitality standards. Hyatt Centric expects the Pool Attendant to uphold the brand’s superior service ethos and contribute effectively to departmental objectives. The position involves frequent exposure to outdoor weather conditions and requires physical stamina to manage various demands such as walking, standing, and lifting moderately heavy items.

This opportunity welcomes candidates with flexible availability and a friendly, outgoing personality. First Aid and CPR certifications are preferred, enhancing the safety aspect of the role. The educational requirement is a high school diploma or equivalent, supporting a basic standard of knowledge and communication skills necessary for the job. This is a perfect position for individuals seeking to be part of a renowned hotel group where hospitality, safety, and guest satisfaction are paramount.

Job Requirements

  • high school diploma or equivalent
  • ability to work a flexible schedule
  • good swimming abilities
  • first aid and CPR certifications are preferred
  • ability to stand, walk, talk and hear regularly
  • ability to use hands to finger, handle, feel and reach frequently
  • ability to sit, climb or balance, stoop, kneel, crouch, crawl, taste and smell occasionally
  • ability to lift and/or move 30 pounds
  • specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Job Qualifications

  • ability to work a flexible schedule
  • first aid and CPR certifications are preferred
  • extremely friendly and outgoing
  • excellent customer service skills
  • excellent written and verbal communication skills
  • good swimming abilities
  • high school diploma or equivalent

Job Duties

  • maintain the pool area according to the quality standards of the Hyatt Centric
  • ensure cleanliness and readiness of entire pool area
  • greet all guests as they arrive at the poolside area
  • escort them to the desired lounges and/or table
  • empty trash as needed
  • offer and sell food and beverage items through Pool Bar to guests as needed
  • open towels and provide guests with water
  • address and resolve all customer issues in an efficient and effective manner
  • ensure all equipment is clean and in proper working condition
  • report all deficiencies to the appropriate manager
  • follow lost and found procedures in an efficient a timely manner
  • responsible for the achievement of departmental objectives and goals
  • maintain open communication with other departments
  • attend meetings as necessary
  • promote teamwork, employee motivation, and morale
  • remain mindful of energy conservation
  • follow all safety and security regulations
  • maintain the confidentiality of the Hyatt Centric and its guests
  • at all times, adhere to the policies and procedures of the Hyatt Centric
  • any other assigned tasks or duties as required
  • uphold Hyatt Centric’s commitment to superior service and hospitality

Job Criteria

Experience

No experience required


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