Pool Server

Marriott International is a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across a diverse portfolio of brands. Among these distinguished brands is JW Marriott, which represents the luxury segment of Marriott's offerings. JW Marriott properties, located in gateway cities and distinctive resort locations worldwide, epitomize elegance, comfort, and superior service. Marriott Hotels overall strive to elevate the art of hospitality through innovation, thoughtful service, and a dedication to creating memorable experiences that exceed guest expectations. The company’s philosophy emphasizes the importance of taking care of associates, fostering a supportive and inclusive workplace, and celebrating the unique backgrounds and talents of each team member to build a rich culture of excellence and camaraderie.

The position of Guest Service Expert at JW Marriott and Marriott Hotels embodies the heart of hospitality, focusing not just on serving quality food and drinks but on creating a meaningful and memorable experience for every guest. Guest Service Experts play a critical role in setting the tone and ambiance of the dining experience by managing a wide range of service responsibilities including setting tables, communicating effectively with the kitchen staff, engaging warmly with guests, and ensuring the cleanliness and organization of dining and service areas. This role is dynamic, requiring associates to be on their feet for extended periods and to perform various physical tasks such as lifting, carrying, and moving objects up to specified weight limits, as well as navigating potentially slippery or uneven surfaces safely.

Success in this role is measured not only by the ability to follow company policies and uphold high-quality service standards but also by the ability to maintain a professional appearance and exhibit excellent communication skills. The Guest Service Expert acts as an ambassador of the Marriott hospitality brand, ensuring every guest feels valued and cared for from the moment they arrive until their departure. This position is ideal for candidates with less than one year of related work experience who have a high school diploma or GED and who are eager to develop customer service skills within a prestigious hotel environment. The role does not require prior supervisory experience or specific licenses or certifications, making it accessible to individuals starting their careers in hospitality.

Working at Marriott International means becoming part of a global team committed to promoting equal opportunity and non-discrimination, embracing diversity, and providing opportunities for personal and professional growth. JW Marriott hotels especially champion a luxury work environment that supports holistic well-being and offers extensive training, development, and recognition opportunities to help associates pursue their passions while contributing to the brand’s legacy of excellence. At Marriott, associates differentiate themselves by delivering "Wonderful Hospitality. Always." Join JW Marriott for an unparalleled opportunity to grow, belong, and become the best version of yourself in the hospitality industry.