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Omni Hotels logo

Pool Concierge (Seasonal)

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Range $12.50 - $16.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Uniform allowance

Job Description

Omni Fort Worth Hotel is a premier luxury hotel located in the heart of Fort Worth, Texas. Known for its elegant accommodations, exceptional guest services, and prime location, the Omni Fort Worth Hotel offers a unique blend of southern hospitality and modern luxury. This upscale hotel features beautifully appointed rooms, diverse dining options, and state-of-the-art amenities designed to provide guests with an unforgettable experience. Whether travelers are visiting for business or leisure, the Omni Fort Worth Hotel strives to deliver impeccable service and comfort in a welcoming atmosphere. The hotel is part of the Omni Hotels & Resorts chain, renowned... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hospitality or customer service preferred
  • ability to communicate effectively with guests and team members
  • strong interpersonal skills
  • physical ability to perform job duties including lifting up to 50 pounds
  • flexibility to work various shifts including weekends and holidays
  • willingness to work outdoors in hot weather
  • proactive and attentive attitude
  • basic knowledge of hotel services and guest amenities

Job Qualifications

  • Able to maintain a 4-diamond level of service
  • able to work with management on special projects
  • able to work in a fast paced environment
  • able to work outside in sunny and hot weather
  • maintain a professional business appearance, attitude, and performance
  • able to work a variety of shifts, including weekends and holidays
  • able to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
  • able to stand or walk for extended periods or entire shifts
  • able to perform repetitive motions

Job Duties

  • Assist with pool side services including sunglass cleaning and towel service
  • be fully acquainted with different points of interest
  • assist in arranging restaurant reservations and limousine services
  • promote and arrange hotel services during guest stay
  • assist guests with booking dinner and spa reservations and other hotel offerings
  • speak with guests in a friendly, warm manner
  • proactively seek ways to improve the hotel experience
  • ensure the pool area is serviced throughout the day
  • assist guests with needs and communicate with corresponding departments
  • complete any special projects assigned
  • stock pool towels in storage and pool chairs
  • supply scented towels in hot weather
  • ensure pool chairs and furniture are properly staged
  • maintain pool towel inventory by washing, folding, and storing as needed
  • report maintenance issues to appropriate departments

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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