Pool Concierge

Life Time is a premier health and wellness company dedicated to providing an exceptional experience to its members through state-of-the-art facilities, outstanding customer service, and a commitment to holistic wellness. As a multifaceted athletic resort and wellness center, Life Time integrates fitness, spa, nutrition, and sport activities for its members, striving to enhance their quality of life through promoting a balanced and active lifestyle. With numerous locations across the country, Life Time has established itself as a leader in the industry, known for its upscale amenities, welcoming environment, and exceptional community engagement. The company prides itself on fostering a diverse and inclusive culture where employees are valued and empowered to contribute positively to the member experience and the overall success of the organization.

The Pool Concierge role at Life Time's outdoor pool is crucial to ensuring members and guests enjoy a premium and seamless experience. This position is designed for individuals who are passionate about customer service and are motivated to interact positively with members and guests in a dynamic outdoor setting. The Pool Concierge is responsible for greeting and admitting members and guests at the pool area, verifying access according to pool memberships and guest passes, and maintaining an orderly and welcoming environment around the pool deck. This role also involves performing duties such as distributing wristbands to junior members and guests, providing towels, and maintaining cleanliness and organization throughout the pool space. Because the position interacts directly with the public, excellent communication skills are essential along with the ability to provide accurate information about Life Time’s products and services.

This is an hourly position, with wages starting at $16.00 and potential earnings up to $20.00 depending on experience and qualifications. The Pool Concierge role offers the opportunity to work in a lively and health-oriented environment, with a variety of benefits including a fully subsidized membership, professional development opportunities, and access to discounts on Life Time products. The ideal candidate will be certified in CPR and First Aid and have at least six months of customer service experience, with the preferred candidate holding lifeguard certifications and reception experience. The role requires the capability to stand for extended periods and work outdoors during summer months. Life Time supports its team members through comprehensive benefits packages, training, and an inclusive culture that values diversity and equal opportunity.