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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Day Shifts
Benefits
fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan
Job Description
The Pool Concierge role at Life Time is a critical frontline position responsible for delivering superior customer service to all members and guests who access the outdoor pool facilities. The Pool Concierge ensures a welcoming atmosphere by greeting visitors professionally, validating access through membership or guest passes, and assisting guests with inquiries regarding Life Time’s products and services. This role requires attentiveness and proactive engagement to anticipate and meet members’ needs efficiently and with a positive attitude.
In addition to guest services, the Pool Concierge performs various operational duties such as distributing wristbands to junior members, providing towels, and ma... Show More
In addition to guest services, the Pool Concierge performs various operational duties such as distributing wristbands to junior members, providing towels, and ma... Show More
Job Requirements
- High school graduate or equivalent
- CPR and First Aid certified
- Minimum of 6 months customer service experience
- Ability to stand for minimum of 4 hours at a time
- Excellent verbal and written communication skills
- Ability to proficiently use a computer and tablet
- Ability to work outside in the summer months for a minimum of 4 hours at a time
Job Qualifications
- High school graduate or equivalent
- CPR and First Aid certified
- Minimum of 6 months customer service experience
- Excellent verbal and written communication skills
- Ability to proficiently use a computer and tablet
- Ability to work outdoors during summer months
- Ability to stand for minimum of 4 hours at a time
- Minimum of 6 months reception experience preferred
- Lifeguard certification preferred within 60 days of hire
Job Duties
- Greets and admits members and guests into the outdoor pool, validates member and guest access through Pool Memberships and Guest Passports
- Provides wristbands for junior members and guests
- Distributes towels to members and guests
- Maintains cleanliness and basic upkeep of the pool area
- Accurately answers member and guest questions regarding Life Time products and services
- Assists with account maintenance and member inquiries
- Monitors pool entrance to ensure safety and compliance with facility rules
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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