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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k) retirement plan
employee discount
Paid Time Off
Training and Development
team environment
Career growth opportunities
Job Description
The Ritz-Carlton Dallas Las Colinas is a prestigious luxury hotel located in Irving, Texas. Part of the renowned Marriott International portfolio, The Ritz-Carlton brand is synonymous with exceptional service, elegance, and impeccable guest experiences. With over 100 award-winning properties worldwide, this hotel combines timeless sophistication with modern luxury, offering guests world-class accommodations, fine dining, and personalized service. The Ritz-Carlton Dallas Las Colinas stands as a symbol of excellence in the hospitality industry, attracting top professionals who share a passion for creating unforgettable moments for every guest. This establishment prides itself on a rich blend of culture, talent, and experiences that... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Ability to stand, sit, or walk for extended periods
- Ability to lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Willingness to follow all safety and security policies and procedures
- Ability to maintain clean and professional personal appearance
- Ability to communicate clearly and professionally
- Ability to work full time schedule
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Strong interpersonal and customer service skills
- Ability to stand, sit, or walk for extended periods
- Ability to lift, carry, push, pull, and place objects weighing up to 10 pounds
Job Duties
- Greet guests and determine the number in their party
- Seat guests by finding a clean, available table, pulling out chairs, placing clean/current menus in front of guest
- Guide guests through the dining rooms and provide any needed assistance
- Move and arrange tables, chairs, and settings for groups with special needs
- Ensure place settings are appropriate with napkin, clean silverware, and other standard items
- Check menus to ensure they are current, clean, plentiful, and wrinkle-free
- Maintain cleanliness of work areas throughout the day, following clean-as-you-go procedures
- Monitor dining rooms for seating availability, service quality, safety, and guest wellbeing
- Follow company safety and security policies and report any accidents or unsafe conditions
- Ensure uniform and personal appearance are clean and professional
- Welcome and acknowledge all guests according to company standards
- Speak clearly and professionally and answer telephones using proper etiquette
- Develop and maintain positive working relationships and support team goals
- Listen and respond appropriately to concerns of other employees
- Perform other reasonable job duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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