
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.15
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Tuition Reimbursement
Travel perks
comprehensive training
Advancement opportunities
Job Description
The Waterfront Beach Resort, a Hilton Hotel, is a premier beachfront destination located on the stunning shores of the Pacific Ocean. With over 30 years of excellence in hospitality, the resort prides itself on delivering extraordinary and personalized service to every guest, ensuring a truly memorable experience. Known for its commitment to excellence, The Waterfront Beach Resort offers a warm, family-like atmosphere where teamwork and integrity drive success. The resort is dedicated to not only providing top-tier accommodations and dining but also fostering a rewarding work environment that supports professional growth, career development, and a balanced lifestyle for its employees. As part of the Hilton portfolio, associates benefit from comprehensive training programs, advancement opportunities, and a culture that values each team member’s contribution.
In the role of Pool Bar Supervisor, you will play a crucial part in upholding the resort’s Forbes Five Star standards by overseeing the Food and Beverage Pool Bar operations. Your primary responsibility will be to ensure that all guests receive impeccable service, with food and beverages presented and delivered accurately and promptly. This position demands strong leadership skills to supervise staff, manage break schedules, and maintain high standards of hospitality. You will be the key communicator with the Manager on Duty (MOD), keeping them informed of any operational updates or special occurrences that may arise during your shift. The role is designed for someone passionate about hospitality, eager to create unforgettable experiences, and capable of inspiring and motivating a team in a dynamic environment. As Pool Bar Supervisor, you will be at the forefront of guest interactions, embodying the resort’s core values of charisma, integrity, and camaraderie while ensuring guests feel valued and cared for. This position offers an excellent opportunity to grow within the hospitality industry, supported by a company that emphasizes work-life balance, teamwork, and continuous learning. If you are committed to delivering exceptional service and enjoy working in a collaborative, high-energy setting, this role at The Waterfront Beach Resort is your pathway to a fulfilling career in hospitality.
In the role of Pool Bar Supervisor, you will play a crucial part in upholding the resort’s Forbes Five Star standards by overseeing the Food and Beverage Pool Bar operations. Your primary responsibility will be to ensure that all guests receive impeccable service, with food and beverages presented and delivered accurately and promptly. This position demands strong leadership skills to supervise staff, manage break schedules, and maintain high standards of hospitality. You will be the key communicator with the Manager on Duty (MOD), keeping them informed of any operational updates or special occurrences that may arise during your shift. The role is designed for someone passionate about hospitality, eager to create unforgettable experiences, and capable of inspiring and motivating a team in a dynamic environment. As Pool Bar Supervisor, you will be at the forefront of guest interactions, embodying the resort’s core values of charisma, integrity, and camaraderie while ensuring guests feel valued and cared for. This position offers an excellent opportunity to grow within the hospitality industry, supported by a company that emphasizes work-life balance, teamwork, and continuous learning. If you are committed to delivering exceptional service and enjoy working in a collaborative, high-energy setting, this role at The Waterfront Beach Resort is your pathway to a fulfilling career in hospitality.
Job Requirements
- High school diploma or equivalent
- Prior experience in guest relations or guest services preferred
- Excellent communication abilities
- Ability to manage and motivate staff
- Availability to work flexible hours
- Strong organizational skills
- Commitment to delivering exceptional guest experiences
Job Qualifications
- Experience in guest relations or guest services
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Knowledge of food and beverage operations
- High school diploma or equivalent
- Ability to motivate and manage a team
- Strong attention to detail
Job Duties
- Supervise the F and B Pool Bar operations to ensure delivery of Forbes Five Star experiences to guests
- Ensure food and drinks are presented and delivered accurately
- Communicate with Manager on Duty regarding operations or any special occurrences
- Ensure staff take breaks on scheduled times and remain on task
- Monitor guest satisfaction and address any issues promptly
- Train and motivate pool bar staff to provide excellent customer service
- Maintain cleanliness and organization of the pool bar area
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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